It is your typical HIE. Everything was clean, room layout was good, bathroom very clean, beds comfy with a selection of pillows. Keurig, microwave and mini fridge in the room. Our room faced the road, but there was no noise. Very quiet. We only stayed one night as it was very close to a restaurant we were meeting family at for dinner. My ONLY complaint is we were assigned a 3rd floor room and were told the elevator was not working. Outside temps were over 90 degrees. I inquired when it would be fixed and was told soon. We checked in at about 2 PM on Saturday and the elevator was still not fixed at 8:30 AM Sunday. I overheard some scuttle in the lobby on Saturday that lead me to believe that no action had been taken to fix the elevator so I pretty much knew it wasn't going to get fixed while we were there. I will def stay there again, but I will request a 2nd floor room just in case there are ongoing issues with the elevators. Other than that everything was great. Also, we attempted to get an Uber to and from the restaurant (in Oakland) but none responded. So if you're doing the same thing you may be out of luck.

The rooms are standard Holiday Inn express fare - similar in layout and function; you've seen one, you've seen them all. The beds were firm enough, and the bathroom was clean. The heating unit was a bit noisy. Parking was easy. The breakfast both days was quite weak - they were out of most things labeled; we never saw the cinnamon buns, even the bagels were a scarcity one of two days. There is a hotcake machine, but that was empty as well one of two days, as was one of the 3 hot breakfast option. Would consider a solid option, if breakfast is improved upon.