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Departure41894493694

Don’t go unless you’re willing to run across a highway

2.0 of 5 bubblesReviewed 7 Jun 2024
The room we were initially given had no AC, the mechanic came and confirmed. Went to front desk, staff were super unhelpful and unfriendly, managed to get a different room. New room had no AC once again, confirmed by mechanic. Had to fight with staff for a new room. Did end up getting a new room. The tub leaked. Only the front lobby is nice, the rest of the hotel looks super outdated and run down. It offers a pool, but it’s been closed since COVID and no one has bothered to update the website. The hotel is about a 12 minute walk to a bus stop, but you have to walk beside the highway, avoiding tons of broken glass, then run across a highway, go down a hill also covered in broken glass, then continue to the bus stop. The hotel also tacks on an extra charge per night for just existing in the building. The breakfast is garbage and is supe expensive. Don’t go here, find a different hotel. It’s not worth it.
Date of stay: June 2024
Room Tip: Don’t stay there.
Trip type: Travelled solo
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviews (1,348)
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8 - 13 of 1,348 reviews
Reviewed 25 May 2024 via mobile

We stayed at this four star hotel last night and went to American Dream whole day today. After dinner we came back exhausted for rest and we realized one of the beds was not cleaned at all, even though the tip put on the table was taken, I’m not sure this is on purpose or was some kind of silly mistake. Just can’t believe such issue in a four star hotel. Maybe the place should be three star but over rated.

Room tip: If you look for a better quality stay, this may not be a good choice
Date of stay: May 2024
Trip type: Travelled with family
Thank dn4262
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2024

Nope! Old, small and ugly. Desk staff that could care less if your alive (might be a NJ thing). No hot water for shower at 9:30 am. $25.00 for a breakfast buffet. Dreary small rooms. Old, depressing carpet. Old furniture, old air conditioning, really awful industrial location. The traffic right out in front of the hotel is horrendous. No microwave. When asked front desk said "you can try asking the restaurant". Toilet seat was replaced with a much larger that original and doesn't work well.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank atprn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 May 2024 via mobile

Look for other options, there are other better options………..

The hotel front desk staff was friendly as we would expect from Hilton hotels front desk, but no extra nice surprises for Diamond member😉.
The hotel itself is OLD and needed updated fixture. The window curtain has tears and falling apart. The fixtures in the room are outdated.
We were updated to executive floor room; however, the executive lounge is still closed due to COVID🙄🙄🙄. Even for double beds at executive floor room, the room size is very small. The door for the bathroom is old and chipping apart.
We had dinner and breakfast at the lobby restaurant. We had chicken wings, lamb and duck. They were tasty. Three of us spend $165 before taxes; the bill came with 20% of tips added. We are a bit surprised by that since it was only 3 of us, not a large group of people. Although we normally would give more than 20% tips, but we do not like the waiter just added the 20% to the bill so just gave him what he added🤷🏻‍♀️.
Breakfast buffet costs 24.99/pp. but only offer similar items you wiuld get from Hampton Inn free breakfast so would not recommend to anyone.

There were a lot of parking space. The bedding did not have any funky smell and seems to be very clean. These are about the two things i like about this stay.

Room tip: Avoid arrive at around rush hour. It will take forever to get into parking because highway ramp traffic jam.
Date of stay: May 2024
Trip type: Travelled with family
Thank yichingm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2024

Pros - ample free parking and professional staff (desk and bar/restaurant. Cons - tired and outdated property in every aspect, no pool or hot tub - sign says under renovation but it didn’t appear that any work was being done. Workout room is unsatisfactory and hotel has an old musty smell. Stayed in room 1212, room wouldn’t cool as thermostat is locked on 69. Toilet seat so loose that you could fall in the bowl. Hilton honors members should see other accommodations as there are zero amenities here.

Date of stay: April 2024
Trip type: Travelled with family
Thank B2278NZchads
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2024 via mobile

The entire hotel, aside from the lobby, are in need of a major renovation. The elevators, hallways and rooms are not only outdated but damaged. Nigh-table and dresser were chipped and missing pieces of wood. Same for the bathroom mirror. The bathroom was very outdated and the floor felt slanted. There was a crack in the wall. Door didn’t close right. The entire room was a huge disappointment. The only positives was the bed was actually comfortable and looked on the newer side and the staff was friendly and helpful. I would probably never stay here again. Despite the convenience to the highway.

Date of stay: April 2024
Trip type: Travelled on business
Thank hdogiakis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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