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Jay`
North Carolina

Avoid at all costs

1.0 of 5 bubblesReviewed 17 May 2024
Nope! Old, small and ugly. Desk staff that could care less if your alive (might be a NJ thing). No hot water for shower at 9:30 am. $25.00 for a breakfast buffet. Dreary small rooms. Old, depressing carpet. Old furniture, old air conditioning, really awful industrial location. The traffic right out in front of the hotel is horrendous. No microwave. When asked front desk said "you can try asking the restaurant". Toilet seat was replaced with a much larger that original and doesn't work well.
Date of stay: May 2024
Trip type: Travelled on business
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
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Reviews (1,348)
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10 - 15 of 1,348 reviews
Reviewed 12 May 2024 via mobile

Look for other options, there are other better options………..

The hotel front desk staff was friendly as we would expect from Hilton hotels front desk, but no extra nice surprises for Diamond member😉.
The hotel itself is OLD and needed updated fixture. The window curtain has tears and falling apart. The fixtures in the room are outdated.
We were updated to executive floor room; however, the executive lounge is still closed due to COVID🙄🙄🙄. Even for double beds at executive floor room, the room size is very small. The door for the bathroom is old and chipping apart.
We had dinner and breakfast at the lobby restaurant. We had chicken wings, lamb and duck. They were tasty. Three of us spend $165 before taxes; the bill came with 20% of tips added. We are a bit surprised by that since it was only 3 of us, not a large group of people. Although we normally would give more than 20% tips, but we do not like the waiter just added the 20% to the bill so just gave him what he added🤷🏻‍♀️.
Breakfast buffet costs 24.99/pp. but only offer similar items you wiuld get from Hampton Inn free breakfast so would not recommend to anyone.

There were a lot of parking space. The bedding did not have any funky smell and seems to be very clean. These are about the two things i like about this stay.

Room tip: Avoid arrive at around rush hour. It will take forever to get into parking because highway ramp traffic jam.
Date of stay: May 2024
Trip type: Travelled with family
Thank yichingm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2024

Pros - ample free parking and professional staff (desk and bar/restaurant. Cons - tired and outdated property in every aspect, no pool or hot tub - sign says under renovation but it didn’t appear that any work was being done. Workout room is unsatisfactory and hotel has an old musty smell. Stayed in room 1212, room wouldn’t cool as thermostat is locked on 69. Toilet seat so loose that you could fall in the bowl. Hilton honors members should see other accommodations as there are zero amenities here.

Date of stay: April 2024
Trip type: Travelled with family
Thank B2278NZchads
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2024 via mobile

The entire hotel, aside from the lobby, are in need of a major renovation. The elevators, hallways and rooms are not only outdated but damaged. Nigh-table and dresser were chipped and missing pieces of wood. Same for the bathroom mirror. The bathroom was very outdated and the floor felt slanted. There was a crack in the wall. Door didn’t close right. The entire room was a huge disappointment. The only positives was the bed was actually comfortable and looked on the newer side and the staff was friendly and helpful. I would probably never stay here again. Despite the convenience to the highway.

Date of stay: April 2024
Trip type: Travelled on business
Thank hdogiakis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

When we checked in, we were excited for the indoor pool and hot tub, only to find out it's not working but offer no incentive or discounts, so you pay for a pool u can't use. All the toiletries in the room were empty. And if u want to warm food, u have to pay $15 a night for a microwave. The desk lamp light is broken and dangling down. They don't service the rooms daily and u have to ask for extra towels. I would suggest another "hotel" for the price they charge.

Date of stay: April 2024
Trip type: Travelled with family
Thank heatherbee431
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2024 via mobile

A disgusting dirty noisy hotel, this is not the hilton, this is its worst representation, there is a sign in the hotel that smoking is prohibited, but marijuana is quietly smoked on the territory of the hotel, They no longer represent a transfer to Manhattan, never come back

Date of stay: January 2024
Trip type: Travelled on business
1  Thank Alu110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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