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Asmirh D

Dirty underwear in bed and stains on duvet cover

1.0 of 5 bubblesReviewed 17 Apr 2024
Staff didn’t respond initially with a new room despite the fact that they had no housekeeping to change the bed so I was expected to take the dirty underwear out the bed and change my own sheets. Once I did get a new room I was escorted in and never prove key to said room because the “system wasn’t functioning properly “
Date of stay: April 2024
Trip type: Travelled on business
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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Reviews (269)
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Traveller rating
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All reviews warm breakfast new york clean and comfortable rooms room size power outage perfect place to stay great hotel love this hotel out of state short drive housekeeping staff plenty of free parking visit family easy access stayed for one night great stay staff was friendly and helpful
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16 - 21 of 269 reviews
Reviewed 26 March 2024

Clean, comfortable no frills place with early breakfast included. Great for a trip to Fort Lee area. Convenient parking, spacious room and up to date bathroom. Right off Rte 4. Near shops and GW Bridge entrance.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Richard W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2024

We had a track meet at the Armory and needed to have our car, access to the city, and a place to store our poles for pole vault. We also had our 4 kids with us. The pull-out couch and free breakfast were perks that made it very convenient and affordable for our families to stay. It was easy access to the city as long as you had a car.

The hotel also has a bar and a restaurant so we could come back at night, get a drink, order food, play cards in the restaurant, and unwind after a long day.

We would stay here again.

Date of stay: March 2024
    • Value
    • Location
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    • Service
Review collected in partnership with Hyatt Hotels
Thank Stacey P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2024

The stay was good for our purposes. Rooms and bathrooms were clean, hotel and lobby are very nice, we liked the restaurant and breakfast. The only complaint was the lack of a microwave and the one in the dining area is a little small.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lovian2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 March 2024

The hotel was newer with an acceptable level of cleanliness. The staff was helpful and friendly however you can see the issues from lack of personnel creeping into the picture. The garbage cans outside were overfilled and some facilities and services were down for repair or just plain broken. The hotel was definitely acceptable but could be so much better with some finer improvements and maybe some carpet cleaning done.

Date of stay: March 2024
    • Value
    • Location
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    • Service
Review collected in partnership with Hyatt Hotels
Thank Mark B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2024

Great price, good location, quality room, decent breakfast, excellent staff. I stayed for 2 weeks with my wife and son. Really enjoyed the experience and highly recommend to travelers to NYC. Very close to Manhattan.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 509lio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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