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cisternadanny2
Oakville, Canada

Friendly staff and clean

4.0 of 5 bubblesReviewed 12 Dec 2023
Staff were great, room was clean, convenient location for access to New York City. Breakfast was adequate but could be better. Overall it is a good hotel, and the staff were extra friendly and helpful.
Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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Reviews (267)
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Traveller rating
182
38
20
7
20
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All reviews warm breakfast new york clean and comfortable rooms room size power outage perfect place to stay great hotel love this hotel out of state short drive housekeeping staff plenty of free parking visit family easy access stayed for one night great stay staff was friendly and helpful
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28 - 33 of 267 reviews
Reviewed 7 December 2023

Staff was fantastic! Hotel, parking, check in, bar area, breakfast were all great. Clean property and had everything I needed. I would def stay again if the need arose. Close to NYC. Convenient location.

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank WAC_traveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2023

Room was excellent, bathroom was clean and as good as you can get, and the bed slept like a dream. Checking in and out was fast and easy. The only con would be the breakfast was not up to the standard of a Holiday Inn Express.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank mshelnutt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2023

Travelling to Boston I chose this hotel as one of my intermediary stays. The hotel is very nice, clean and friendly check in staff. One thing to watch out for is the very abrupt turn in off a very busy two lane road. If you miss it you’re going to tour a bit of New Jersey in order to get a second chance at turning in the parking lot. Also, after a long night of work and trying to get some rest, the housekeeping staff knocked on my door twice at 8:30. I had not checked out and hadn’t even thought about getting ready. I did not appreciate that at all. Otherwise it would have been a 5 dot rating.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Scott B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2023

Overall, excellent place! I was there for business, and they had all the information to make my registration and check out seamless. Room was beautiful and the food was excellent! The service was exemplary. The only issue I had was that there was a hold on my charge card for longer than expected, but it did get resolved.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lmarano2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2023

The room feels old and the rug in the hallway is dirty/old. The breakfast selection is awful. Starbucks has better choices, etc. The front desk staff aren't presentable nor friendly enough. The staff needs additional training especially when conveying information.

Date of stay: September 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank amadom2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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