I recently had the opportunity to stay at 2 Aimbridge Properties, one in NYC ( Marriott Courtyard Megan Wright GM) and most recently the Hilton Garden Inn at the Raritan Center in New Jersey GM Dontavius Richardson and experienced excellent service during our stays at both properties .
We were attending a large family function close to the Holton Garden Inn and the GM was reachable and we were provided great rooms in an otherwise very busy weekend (a dog contest). We took the snack upgrade room and had snacks for our stay.
GM Richardson also took the time to explain Hilton’s new policy for Gold Members in not providing a free breakfast but $10 per room per occupant and we found this a much better arrangement as we were not limited to breakfast (which was covered a la carte) but for other meals, snacks and/or drinks.
From entering the front desk to exiting we were constantly made to feel welcome from Deli to Jeremy and Christine and to the housekeeping staff who were always around to provide extra items to service the room.
The gymnast was great with everything needed for a work out
The breakfast and dinner menus were more than adequate, service was great and prices reasonable.
As I mentioned the location was perfect for us and in addition Menlo Park Mall was close by for great shopping as well as fine dining.
We had a great stay and would highly recommend this property as I would other Aimbridge managed properties. Thank you GM Richardson and staff for a very pleasant stay.
I would remind my other guests that while not requested, please remember to provide gratuities for the excellence service received by staff.
