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M R
Northampton, Pennsylvania

Comfortable

4.0 of 5 bubblesReviewed 12 Sept 2024
The room was comfortable, especially the beds. We always check the room for cleanliness, it was generally clean and tidy except for the shower head, it had some black film/crud on it. The bathroom room vanity had some dirt and dust on the floor side. If housekeeping took care of those items, especially disinfect and scrub the shower head, it would be great.
The breakfast was ok, the eggs were premade, everything else was good. The hotel offered a small dinner buffet but we did not eat any. It was nice to have that as a choice.
We did not take advantage of any other amenities, we stayed at the beach all day, so we do not have an opinion on anything else.
Jayla was very attentive, making sure our stay was comfortable.
Overall, it was a pleasant place to stay and we would stay again.
It was only 10 mins to the beach and was reasonably priced.
There was one pet peeve, my husband being disabled, he needed a closer parking spot, someone with no HANDICAP PLATES OR DISPLAY parked in a handicap spot, I told the front desk and the CS rep said there was nothing she could do. So that means the sign with the penalty means nothing.
Date of stay: September 2024
Room Tip: Ask for a room that is not too close to the dining area.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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3 - 8 of 648 reviews
Reviewed 13 September 2024

I booked our hotel room block at Homewood Suites by Hilton in Eatontown. I have to say Jeni was SUPER helpful in every way! She answered any questions I had and responded to all my emails quickly! She helped coordinate our trolley to our venue and scooped out the best bridal suite for my girls and I to get ready in. Overall a great experience, especially as our wedding was over labor day weekend and rates were high! 10/10 recommend staying here as it's a quick drive to Asbury and beach life.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
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Thank Maddy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2024

I wonder where all the complaints are truly coming from. I stayed here for a few days with my family for our jersey shore vacation and we thought it was wonderful! We stayed in a two bedroom king suite that was very clean and quiet. We thought the staff was very pleasant and never got the sense that there was anything with which to be concerned about. The hotel was very close to several dining options and retail locations and was a 15 minute drive at most to the Asbury Park Beach. Very convenient.

I do want to be honest- I don't understand why the bathroom sink area in these suite rooms do not have some sort of privacy curtain or door. It does not make much sense to me. Do people enjoy being looked at while they are applying creams or brushing their teeth? I would suggest that management do what Disney World has done, i.e., set up a rod with a curtain at the very least. I will also admit that the rooms could use a refresh but that is in my mind a very nitpicky complaint. Everything was great!

Date of stay: August 2024
  • Trip type: Travelled with family
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    • Cleanliness
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Thank Daniel L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2024

This is *not* a 4.5 hotel. My husband and I have stayed in the Homewood Suites for years, since the hotel was Staybridge Suites. We like to have our own cooking facilities and the space a one-bedroom suite provides.

This hotel used to be extremely nice, and the complimentary breakfast used to be better than edible. People were actually in the kitchen cooking, not putting out packaged omelets, packaged "home fries," etc. There was freshly cut fruit, not just green bananas and tasteless apples. There were PLATES and stainless flatware, not styrofoam plates and individually wrapped throw-away utensils. And plastic glasses and coffee cups. Just do the math—how many people eat in how many Homewood Suites all over the country every day. Multiply that number by 365 and you will understand that every year millions of styrofoam plates and plastic utensils are going into our landfilland poisoning our environment.

Please do not talk to me about Covid restrictions. If you listen to the automated speech that answers the phone, it will tell you they are following protocol, and have been for the past year. People do not get Covid from eating on real plates with real knives and forks. Yes, Covid is still around, but it's been more than three years since it was really dangerous. The great majority of people are vaccinated. There are plenty of hotels in the country and abroad that are serving with reusable plates and flatware.

Yes, I am incensed, and can't really understand why anyone would give Homewood a 4.5 rating. A Residence Inn will be opening soon just down the road. I hope that Marriott has the good sense to upgrade everything, not just the rooms.

All that said, I would like to give a shout-out to the staff at the Homewood, in particular Jayla, who was on the front desk during the day for a couple of days while I was there. Jayla was extremely helpful, courteous, and professional. In general, I have no complaints about the staff—I hope they are well-paid.

Just to clarify: I might give Homewood Suites Eatontown a slightly better review if they would stop with the throw-aways. This is our planet you're garbaging up!

Date of stay: July 2024
Trip type: Travelled with family
Thank Melinda H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2024

I stayed at the Homewood Suites this past weekend as I was working with a wedding group and I cannot be more impressed with their service. From the way that they handled the room blocks, to welcome boxes to check in on multiple rooms—they made all aspects of the planning to our stay incredibly seamless. The front desk staff upon our arrival was also incredible kind and helpful. They made sure that we felt taken care of throughout our stay. Can’t thank them or recommend them enough!

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
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Thank Martuly L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2024

We were there for a cheer competition that our granddaughter was in. The hotel was easy to access. The room was very roomy. Comfortable and immaculate! The breakfast was excellent. My only wish was that I was staying longer!! Wonderful hotel and staff!!

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
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    • Cleanliness
    • Service
Thank LightPacker763594
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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