We came down from Toronto for a few days. Family of 4 with 2 kids (2yo & 6yo). We chose the King suite for space, microwave and fridge. Our main focus was to visit American Dream Mall for Nickelodeon/ Dreamworks and quick visit to NYC.
Convenient close drive to American dream approx 10min and 20min to Times Square (depending on what time you go). The hotel is located in an industrial business area so don’t expect much looking outside or walking around. The hotel is a bit dated but they keep
It clean and presentable. The only issue I had upon arriving and departing was the automatic doors to keep open. They were not working on both sides of the building. It could have been useful when pushing in or out a trolley full of luggages but it’s not a deal breaker or end of the world. I didn’t even bother complaining about it to them. Everything was working in the room and was clean. The pictures I viewed on the internet matched exactly what I expected.
On my second day I had a slight issue with a breaker being tripped. Javier at the desk was professional on handling the situation. He came up and opened the panel and switched it back on. Awesome service.
The sofa bed is not the greatest or even close to terrible depending on the size of person. The actual mattress barely gives any support. It’s recommended to keep children on it than adults in my opinion,
The complimentary breakfast was basic and it serves it purpose. I would say they did a great job on hosting it. Coffee, cereal, oatmeal, bagel, fruits, scrambled eggs, hard boiled eggs, breakfast sandwiches and fruits. I was happy with what they served. I ate it for 2 days.
Overall it was a good experience and it was what I expected. The price is a great value. I would recommend this hotel for families. I would come here again.
Thank you for keep up to your standards. Much appreciated
