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David W
Atlanta, Georgia

A Not-expensive Reliable Choice

4.0 of 5 bubblesReviewed 30 Apr 2023
While not fancy, this is a solid reliable hotel. Very convenient location close to Giants/Jets Stadium and American Dream Mall. It is also a short drive to the N Bergen Park/Ride for those wanting to get to the city. Rooms are good size with full working kitchen and a full size fridge. The only issue we had is that the property seems to have incurred Long COVID. They still have limited housekeeping (every other day) and while it's been a while we've been to a Residence Inn, they said that they've dropped the evening food offerings. They said this went way with COVID. Not a lot of perks for Marriott Elite members. Overall, good value for the price.
Date of stay: April 2023
Room Tip: Room 401 501 and 601 as well) had a great view of the NYC skyline
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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General Manager, Marketing at Residence Inn by Marriott East Rutherford Meadowlands, responded to this review
Responded 1 May 2023
Dear dw221a,

It is fantastic to hear that your stay met your expectations. We thank you for your compliments regarding our well-equipped rooms, great location, and excellent overall value. Our associates strive to provide exceptional guest experiences and we hope to offer you an even better visit next time. I appreciate your loyalty to Marriott and for taking the time to write.

Best,
Nimmi Kaur
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 23 March 2023 via mobile

We came down from Toronto for a few days. Family of 4 with 2 kids (2yo & 6yo). We chose the King suite for space, microwave and fridge. Our main focus was to visit American Dream Mall for Nickelodeon/ Dreamworks and quick visit to NYC.

Convenient close drive to American dream approx 10min and 20min to Times Square (depending on what time you go). The hotel is located in an industrial business area so don’t expect much looking outside or walking around. The hotel is a bit dated but they keep
It clean and presentable. The only issue I had upon arriving and departing was the automatic doors to keep open. They were not working on both sides of the building. It could have been useful when pushing in or out a trolley full of luggages but it’s not a deal breaker or end of the world. I didn’t even bother complaining about it to them. Everything was working in the room and was clean. The pictures I viewed on the internet matched exactly what I expected.

On my second day I had a slight issue with a breaker being tripped. Javier at the desk was professional on handling the situation. He came up and opened the panel and switched it back on. Awesome service.

The sofa bed is not the greatest or even close to terrible depending on the size of person. The actual mattress barely gives any support. It’s recommended to keep children on it than adults in my opinion,

The complimentary breakfast was basic and it serves it purpose. I would say they did a great job on hosting it. Coffee, cereal, oatmeal, bagel, fruits, scrambled eggs, hard boiled eggs, breakfast sandwiches and fruits. I was happy with what they served. I ate it for 2 days.

Overall it was a good experience and it was what I expected. The price is a great value. I would recommend this hotel for families. I would come here again.

Thank you for keep up to your standards. Much appreciated

Date of stay: March 2023
Trip type: Travelled with family
2  Thank Darryll F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Residence Inn by Marriott East Rutherford Meadowlands, responded to this reviewResponded 24 March 2023

Dear Darryll F,

Thank you for choosing our Residence Inn and sharing some feedback on your experience. I appreciate your detailed review. Reflections like yours are appreciated as they give us areas to improve our guest experience as well as compliments on our strengths. We're pleased to hear that our clean hotel, attentive staff, and excellent value made for an enjoyable stay overall. Thank you for choosing us.

Best,
Nimmi Kaur
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2022

This hotel was clean, fairly priced and convenient location. Free breakfast was great. Eggs, meat, waffles/pancakes, cereal, oatmeal with the toppings and bread. Front desk was very helpful and informative. Provided a bus schedule for NYC and a discount for The American Dream. It is not within walking distance to the American Dream but less than 10 minutes drive. Shuttle system to the stadium is right behind the hotel.

Room tip: If using Google maps, make sure you enter zip code so that it doesn't send you to NYC.
Date of stay: November 2022
    • Value
    • Location
    • Service
Thank ruudk826
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunny Finnell, General Manager at Residence Inn by Marriott East Rutherford Meadowlands, responded to this reviewResponded 24 December 2022

Dear ruudk826,

We are thrilled to hear that we provided you with a great stay at an exceptional overall value. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable experiences. Thank you for selecting our hotel and for taking the time to share your comments on Tripadvisor. We look forward to your return.

Best,
Nimmi Kaur
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2022

Comfortable for a quick overnight. Good access to MetLife, though its not particularly easy to get anywhere and a car/rideshare is a must for everything around this area.

Pro tip: if you go to a game or event, take the shuttle to and from from Redd's Restaurant (about a 5 min uber from the hotel) instead of trying to do ride share to the stadium. It is so much more seamless!

Walkable to a Dunkin Donuts-not much else. Very friendly staff. Overall a pleasant, quick stay.

Date of stay: September 2022
Trip type: Travelled on business
2  Thank Lauren W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Residence Inn by Marriott East Rutherford Meadowlands, responded to this reviewResponded 29 September 2022

Dear Lauren W,

On behalf of our entire team, I would like to thank you for your kind review. It's wonderful to know that your stay was enjoyable thanks to our proximity to MetLife Stadium, convenient amenities, and clean accommodations. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you for choosing us while in the area.

Best,
Nimmi Kaur
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2022

The service from Alexis and the hotel room is above par. The hotel seems relatively new we were given a room on the top floor and very quiet area. Room cleaning service is excellent also the only thing was the weekend breakfast is really terrible however the weekday breakfasts is completely above par excellent full of wonderful treats and options. Really different from weekend breakfast

Room tip: Ask for the top floor away from the noise facing the court yard
Date of stay: July 2022
    • Location
    • Rooms
    • Service
Thank Marie T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Residence Inn by Marriott East Rutherford Meadowlands, responded to this reviewResponded 26 July 2022

Dear Nadia T,

It means a lot to us that you have taken the time to share this positive review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work is making a difference. It was our pleasure to serve you and we are already looking forward to your next visit.

Best,
Nimmi Kaur
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2021

If you're staying at this hotel, be sure to NOT complain about the issues with the rooms to the front desk.

The hot water in the shower is inconsistent, meaning that you may get a jolt of extremely cold water every now and then. The sinks do not drain properly, causing you to wait until the water goes down to be able to use it again. More importantly, the humming noise the refrigerator makes will make you sleep deprived. What was inconceivable were not these problems, but what the front desk will tell you when you report the issues. "If you don't like the room, then you can checkout". Giving us just under 2 hours to pack everything up, and find another hotel we can stay at.

In final words, we were glad to check out and find a better hotel to stay at.

Date of stay: September 2021
1  Thank chirolexi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunny Finnell, General Manager at Residence Inn by Marriott East Rutherford Meadowlands, responded to this reviewResponded 18 September 2021

Dear chirolexi,

I appreciate your feedback regarding the staff. Please accept my sincere apology that you felt you were not treated in a friendly and welcoming manner. That is not how we want to present ourselves to our guests and your comments will be instrumental in the training and education of our team members. Thank you for staying with us and I hope you will consider coming back.

Sincerely,
Nimmi Kaur
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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