This hotel was clean, fairly priced and convenient location. Free breakfast was great. Eggs, meat, waffles/pancakes, cereal, oatmeal with the toppings and bread. Front desk was very helpful and informative. Provided a bus schedule for NYC and a discount for The American Dream. It is not within walking distance to the American Dream but less than 10 minutes drive. Shuttle system to the stadium is right behind the hotel.
Dear ruudk826,
We are thrilled to hear that we provided you with a great stay at an exceptional overall value. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable experiences. Thank you for selecting our hotel and for taking the time to share your comments on Tripadvisor. We look forward to your return.
Best,
Nimmi Kaur
General Manager
Comfortable for a quick overnight. Good access to MetLife, though its not particularly easy to get anywhere and a car/rideshare is a must for everything around this area.
Pro tip: if you go to a game or event, take the shuttle to and from from Redd's Restaurant (about a 5 min uber from the hotel) instead of trying to do ride share to the stadium. It is so much more seamless!
Walkable to a Dunkin Donuts-not much else. Very friendly staff. Overall a pleasant, quick stay.
Dear Lauren W,
On behalf of our entire team, I would like to thank you for your kind review. It's wonderful to know that your stay was enjoyable thanks to our proximity to MetLife Stadium, convenient amenities, and clean accommodations. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you for choosing us while in the area.
Best,
Nimmi Kaur
General Manager
The service from Alexis and the hotel room is above par. The hotel seems relatively new we were given a room on the top floor and very quiet area. Room cleaning service is excellent also the only thing was the weekend breakfast is really terrible however the weekday breakfasts is completely above par excellent full of wonderful treats and options. Really different from weekend breakfast
Dear Nadia T,
It means a lot to us that you have taken the time to share this positive review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work is making a difference. It was our pleasure to serve you and we are already looking forward to your next visit.
Best,
Nimmi Kaur
General Manager
If you're staying at this hotel, be sure to NOT complain about the issues with the rooms to the front desk.
The hot water in the shower is inconsistent, meaning that you may get a jolt of extremely cold water every now and then. The sinks do not drain properly, causing you to wait until the water goes down to be able to use it again. More importantly, the humming noise the refrigerator makes will make you sleep deprived. What was inconceivable were not these problems, but what the front desk will tell you when you report the issues. "If you don't like the room, then you can checkout". Giving us just under 2 hours to pack everything up, and find another hotel we can stay at.
In final words, we were glad to check out and find a better hotel to stay at.
Dear chirolexi,
I appreciate your feedback regarding the staff. Please accept my sincere apology that you felt you were not treated in a friendly and welcoming manner. That is not how we want to present ourselves to our guests and your comments will be instrumental in the training and education of our team members. Thank you for staying with us and I hope you will consider coming back.
Sincerely,
Nimmi Kaur
General Manager
The place needs better cleaning. Keys stopped working all of a sudden. It was not nice if your room is in high storie. The best part was we could take public transportation to NYC easily from this location.
Dear Hinden8105,
I'm glad that our location was well suited to your travels, but I'm very sorry for the issues you experienced with the electronic locks. I regret that we inconvenienced you. Additionally, I apologize for any lapses in cleanliness that you encountered. We value all your feedback as it allows us to serve our guests better. Thank you for choosing us and we hope to provide a flawless experience on a return visit.
Sincerely,
Nimmi Kaur
General Manager
