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MtgPlannerNJ
New Jersey

Nice room, good breakfast

4.0 of 5 bubblesReviewed 27 Jul 2024
Nice room and a good breakfast. There was no soap provided for the bathroom sink but I asked at the front desk and they gave me a mini Dove soap bar which was better than what hotels usually give. Breakfast was pretty good. I also stayed at a Fairfield Inn by Marriott near the Meadowlands on this trip and the breakfast at Holiday Inn Express was MUCH better than Fairfield. The closest restaurant for dinner is at the Hilton next door.
Date of stay: July 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Holiday Inn Express & Suites Tower Center New Brunswick, an IHG Hotel, responded to this review
Responded 28 Jul 2024
Thank you for your review. We're glad you enjoyed our comfortable rooms and delicious hot breakfast, and we're glad our team was able to accommodate you. We hope you join us again soon at Holiday Inn Express Tower Center New Brunswick.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (476)
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All reviews front desk room was clean would stay again new brunswick nice hotel free breakfast the breakfast area one night stay convenient location pillows route channels
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4 - 9 of 476 reviews
Reviewed 25 July 2024

This is a good hotel. I saw a lot of reviews that it was noisy due to proximity to I-95. I got an even number room that is away from the road. However there was noise from the people above probably due to how thin the floors are. You can’t fully close curtains to blackout. The fridge in room was pretty good size. TV is small. The fitness center is okay and has a few machines and weights. Pool is fairly small and has some lessons while we were there. Breakfast was fine. Website advertises EV plugs but it was this third party vendor with some unusual connections that I couldn’t use on my Tesla.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank amitp994
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Holiday Inn Express & Suites Tower Center New Brunswick, an IHG Hotel, responded to this reviewResponded 27 July 2024

Thank you for being our guest and sharing your feedback. While we are delighted you enjoyed our delicious breakfast, great value, and your overall stay, we are sorry your experience wasn't perfect. We are always working to improve and hope to have another opportunity to welcome you back and impress you even further.

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Reviewed 13 July 2024 via mobile

We stayed here for a family event. When we arrived to our room we discovered the tv was not working properly. Within a few minutes the hotel manager and the technician showed up. When the could not re program it the brought a brand new tv and set it up. The breakfast was well stocked and everything was tasty. The person in charge was friendly and polite. My room was clean, comfortable, and the bed was very comfortable. Would recommend them to anyone who has to be in the area

Date of stay: July 2024
Trip type: Travelled with family
Thank Lew L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Holiday Inn Express & Suites Tower Center New Brunswick, an IHG Hotel, responded to this reviewResponded 14 July 2024

Dear Lew L,
Thank you for sharing your positive experience! We're glad to hear that our team promptly addressed the TV issue and provided excellent service. It's great to know you enjoyed the accommodations, and it was our pleasure to provide a good breakfast to start your day. We appreciate your recommendation and look forward to welcoming you back for future stays.

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Reviewed 11 July 2024

Check in process was quick, room that I had requested (2 beds) was not available for the entirety of the 3 day stay (not a deal breaker). The room was spacious and the bed was nice and comfy. The breakfast options were excellent Would stay again.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Om j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Holiday Inn Express & Suites Tower Center New Brunswick, an IHG Hotel, responded to this reviewResponded 11 July 2024

Dear Om,
Thank you so much for your feedback. We're glad you enjoyed our spacious, comfortable rooms and delicious, full hot breakfast buffet, the best way to start your day. We hope to welcome you back soon to Holiday Inn Express Tower Center New Brunswick for another restful stay.

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Reviewed 10 July 2024

It was nice that the woman at the front accommodated my desire to check in earlier than anticipated. My grandchildren loved the pool. It was nice to have a microwave and refrigerator. We took advantage of that. Did seem like some more detail could be given to some of the cleaning, but not too bad.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Holiday Inn Express & Suites Tower Center New Brunswick, an IHG Hotel, responded to this reviewResponded 11 July 2024

Dear Linda,
Thank you for sharing your comments with us. We are happy to hear that you enjoyed your visit and appreciated our fun pool area, helpful staff members, ample amenities, and convenient location. Cleanliness is very important to us, and we will take your comments on this matter into consideration. Thank you.

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Reviewed 24 June 2024 via mobile

Stayed here one night on our way to NYC. Location is right off of the turnpike. Everything was great - hotel was clean, modern, and quiet. Check in was a breeze and the room was comfortable. The shower water pressure was amazing! Breakfast had lots of options and the attendant kept everything well stocked.

Date of stay: June 2024
Trip type: Travelled with family
Thank mikelI1184UV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Holiday Inn Express & Suites Tower Center New Brunswick, an IHG Hotel, responded to this reviewResponded 26 June 2024

Dear Mike,
Thank you for your wonderful feedback on your stay with us! We appreciate your compliments on our convenient location, clean and modern facilities, and comfortable room. We look forward to welcoming you back to Holiday Inn Express Tower Center New Brunswick on your next trip!

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