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MrsOregon2009
Eugene, Oregon

Good stay, loud noises

4.0 of 5 bubblesReviewed 18 Oct 2024via mobile
Good location, near Interstate 287 entrance and fast food restaurants. The rooms look updated, and they are clean. But the HVAC and plumbing noises were obnoxious. Really loud. There is a restaurant and bar on site, but the restaurant has a limited menu to I didn't try it. The little store was very well stocked with microwave entrees, snacks, water and alcohol. All and all it was a good stay.
Date of stay: October 2024
Trip type: Travelled on business
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Reviews (724)
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Reviewed 31 March 2024 via mobile

The hotel is a nice hotel. It was adequate for business travel. Good work space, nice bed and bathroom. As woman traveler I felt safe.

I did mobile check in. I had to stop by the desk because the mobile key was inconsistent.

I did not eat there but got a glass of wine. The bartender was ok but a little overwhelmed. He could have used assistance. I also had tea in the morning. I appreciated the separate pot for hot water but on the first morning it was lukewarm.

Finally the gym is very small. I had to get there before 6 AM to get one of two treadmills.

Even with the little inconveniences, I would stay there again

Date of stay: March 2024
Trip type: Travelled on business
Thank Dana R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Inn Bridgewater, Owner at Hilton Garden Inn Bridgewater, responded to this reviewResponded 7 April 2024

Dear Dana R,

Thank you for taking a moment to share your experience.

Please know that your feedback and comments are extremely valuable to us, and we will utilize your response by continuing to focus on making each and every guest experience the best it can be.

We can't wait to be of service to you again in the future.

Yours In Hospitality,

DyoLinda DeVallon

Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2023 via mobile

Fabulous hotel and a good value. Rooms were clean, bright and spacious. Good arrangement and design of furniture. Lobby is attractive. Bartender was friendly and helpful. I would definitely stay here again. We had two King standard rooms beside each other. The staff were very accommodating in helping us arrange that.

Date of stay: October 2023
Trip type: Travelled with family
Thank C2242TDchristinea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Inn Bridgewater, Guest Services / Front Office at Hilton Garden Inn Bridgewater, responded to this reviewResponded 16 October 2023

Dear C2242TDchristinea,

Thank you so much for your review of our Hilton Garden Inn located in Bridgewater New Jersey. I am so glad that we made such a wonderful impression.

I will pass along your compliments to our team. They enjoy knowing that all of their hard work resulted in you having a wonderful experience.

We hope to see you again soon!!

Yours In hospitality,

DyoLinda DeVallon- Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2023

The stay was a group event - a school reunion. The service we received was extremely brilliant. Everything was arranged as per our requirement and the staff were extremely helpful and brilliant. The location was very good and the hotel was very clean.

Date of stay: September 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank prashant1958
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Inn Bridgewater, Guest Services / Front Office at Hilton Garden Inn Bridgewater, responded to this reviewResponded 9 October 2023

Dear Prashant1958,
Thank you for taking the time out of your schedule to write this wonderful review about the Hilton Garden Inn-Bridgewater.
Please know that your kind words are extremely valuable to us, and we will utilize your response by sharing it with each and
every staff member so that they can see how much our guests appreciate what they do.
Thank you again and we look forward to seeing you again soon.

Yours In Hospitality,
DyoLinda DeVallon- Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2023

Thanks for your hospitality. Great location, nice property, very clean, comfortable stay. Staff was courteous. Rooms were specious, indoor pool and decent Gym. Bar is small but have variety, breakfast was okay but dinner was good.

Liked our stay and would stay again.

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank kapoorr2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Inn Bridgewater, Guest Services / Front Office at Hilton Garden Inn Bridgewater, responded to this reviewResponded 12 May 2023

Dear Kapoorr2023,

Thank you for your feedback on trip advisor. We are glad your stay with us was enjoyable.
We appreciate you staying with us and have a great day.

Yours In Hospitality,

DyoLinda DeVallon - Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2023

I'm a while away from home and not familiar with the area or this particular hotel. But the customer service was outstanding. I came downstairs to buy a few things, not sure if the lobby sold them or not. The night supervisor ivy dropped what she was doing and happily helped me right away. She had a smile on her face through our entire encounter and made great conversation. She's exactly what this company needs

Date of stay: May 2023
Trip type: Travelled on business
Thank Emily M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Inn Bridgewater, Guest Services / Front Office at Hilton Garden Inn Bridgewater, responded to this reviewResponded 5 May 2023

Dear X6614EHemilym,
Thank you for taking a moment to share your experience. I am happy to hear you found the Bridgewater Hilton Garden Inn to your liking, and I will be certain to pass along your review to Ivy and our team.
We look forward to welcoming you back to our hotel in the future.

Yours In Hospitality,
DyoLinda DeVallon- Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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