The staff at the check-in counter were pleasant and efficient. The room and the bed were comfortable, although the room and hallways smelled very strongly like cheap air freshener that gave me a headache. Anyone who is sensitive to strong odors should keep this in mind. I was unable to identify the source. Someone traveling with us thought the cloyingly sweet odor may have been a cleaning product called "Fabulouso." If that is the case, the hotel might want to switch to a different product with a neutral odor that will also keep mold and mildew under control as there was mildew in the bathroom tub/shower.
The bar/restaurant was woefully understaffed during our stay. There was only one person working on a busy Thursday evening. She had to do EVERYTHING by herself: tend bar, wait on tables, deliver food orders, bus tables, etc. There were periods of time when there was no one at the bar or on the restaurant floor because the one person working was in the kitchen waiting for (or perhaps even cooking?) the food.
Breakfast is not included in your stay, but there is a Starbucks counter with a limited breakfast menu open until 10:00 a.m. The hotel does not put out complimentary coffee for its guests until sometime after Starbucks is closed. I do not think I have ever stayed at a hotel that did not have morning coffee and water dispensers in the lobby for its guests.