Where to begin....the carpets are full of stains in the hall, paint peeling off in rooms, broken furniture, soap scum and windows don't open. I cancelled a booking elsewhere to stay here, but the pictures online are deceiving. It appears the only place they care about re apperance is the lobby and bar.

Staff were nice to talk to but not helpful. I asked for a room change and they very much did not want to, I called to ask a question and was hung up on, no goodbye or anything to end the call. This place definitely ruined my vacation. I was cranky and disgusted every time I left my room, it wasnt a good feeling. I stay with Marriotts and this has put me off of them. I just feel if I pay for a place to stay, and a hefty price at that, it should come with some form of cleanliness and service.

I am sure they will use staffing shortages for the reason for the halls to be so dirty, but companies can be hired. I wouldn't stay here again.

Nice and well kept room. Very friendly and helpful staff. Booked a king, but told on check in only doubles available. Air conditioning blows almost directly on one of the beds and is loud - although loud AC is a common problem that hotels cannot apparently solve.

I have been a Marriott platinum member for over a decade and this is the worst Courtyard I have ever stayed at. First, there is NO STAFF. One person at the desk that is completely overwhelme, can't check anyone in timely and can't answer calls from guests etc...Refrigerator in room did not work, AC did not work, took over 2 hours to get towels and had to go to a critical business meeting without showering. They JUST COULDN'T FIGURE IT OUT!!!! Went to the desk 4 times to get towels and explained the situation, they couldn't even get me 1 towel or shampoo. Stay away...the motel 6 was way better!