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Seamus
New York

Nice for families

4.0 of 5 bubblesReviewed 1 Sept 2024via mobile
We were here for a wedding and stayed for a few days. The beds are very comfortable and the breakfast buffet was pretty good - alot of options including gluten free choices. Friendly service, spacious lobby and close to shopping and restaurants.
Date of stay: August 2024
Trip type: Travelled with family
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10 - 15 of 957 reviews
Reviewed 31 August 2024

Absolutely loved staying here over the weekend! The hotel is beautiful, in a great central location, and the staff was so pleasant! Julio and Julie at the front desk were especially nice and accommodating and made check in / check out a breeze! We will definitely be back!

Date of stay: August 2024
Trip type: Travelled with family
Thank Francesca T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2024

The staff is exceptionally friendly and helpful. I stayed 2 consecutive weekends and thought I’d left behind an item the first time. They went above and beyond trying to find it. Naome was particularly kind and helpful- I wish all the hotels I stayed at had such a wonderful person at the front desk.

Date of stay: August 2024
Trip type: Travelled on business
Thank Patsy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 4 September 2024

Thank you for taking the time to leave a review. I'm thrilled to hear that Naomie was able to provide such excellent service during your stay. We look forward to welcoming you back in the not-too-distant future!

Regards,
J Argonish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2024

Thank you Julie at the front desk for making our stay so enjoyable! She has been taking care of me for years with Hilton and she truly goes above and beyond for her guests experience . Making sure I like my room, information on where to eat & play , and she always makes me laugh. The hotel is absolutely gorgeous - very clean with a restaurant on site ( WIN) . The pool and hot tub is open later than most hotels which is also great. We had a great stay :) thank you Julie we will be back

Room tip: Get the lobster roll at their restaurant on site !
Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank myriah b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 4 September 2024

Thank you for taking the time to leave us a review. I'm happy to hear that Julie has been a source of enjoyment during your years of staying with us! We look forward to welcoming you back with a warm DoubleTree Cookie!

Regards,
J Argonish
General Manager

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Reviewed 12 August 2024

Booked a last minute online reservation at this property and spaced putting in some info for the reservation . Called to get assistance direct at the hotel, and Julie was awesome and extremely helpful! She added my husband to the reservation and we were good to go. Thanks again Julie!!!!

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Flyer50905745003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 4 September 2024

Thank you for taking the time to leave us a review. I'm happy to hear that Julie was extremely helpful during your stay with us and was able to add your husband to the reservation. We look forward to welcoming you back soon!

Regards,
J Argonish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024 via mobile

From the outside, this hotel looks like it once upon a time must have been a fancy hotel that catered to the wealthy. The lobby still has that look, and you think the upstairs is going to match the lobby and outside curb appeal. Wrong!!!

As you step off the elevator, you can see the hotel interior has clearly been remodeled cheaply - and its age shows. It’s like any other hotel once you get past the exterior and the lobby. The room we were in was clean, so it gets points for that. The beds are comfortable, but didn’t feel like true queen sized beds. They were snugger for two - more so than other queen beds we have shared. However, the main issue we had was the air conditioning in our room didn’t work and broke on our first night. As a result, my entire family had a horrible night’s sleep. It was stifling hot in our room - in the middle of July. This awful night made a very busy day the next day extremely difficult. When my husband informed the front desk of the issue, they immediately fixed the compressor in our room that was misfiring (not firing).

We are awaiting management’s reply re: a refund for the first uncomfortably hot and sleepless night - then I will update rating accordingly.

Room tip: Park at restaurant. Pull in front to unload/load your luggage - otherwise you have to take it up and down levels of stairs from garage.
Date of stay: July 2024
Trip type: Travelled with family
Thank Passport18272941493
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 8 August 2024

Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your detailed review as it helps us to improve our services and facilities.

We are glad to hear that you found our lobby appealing and that the room was clean and comfortable. Your comments on the room size and bed comfort are noted, and we will look into these aspects to ensure a more consistent experience for our guests.

We sincerely apologize for the inconvenience caused by the air conditioning issue. We understand how important a good night's sleep is, especially during the hot summer months. I am pleased to hear that our team was able to promptly address the problem and fix the compressor. However, we regret that this issue affected your stay and made your next day challenging.

Your feedback is invaluable to us, and we are committed to making the necessary improvements. We hope to have the opportunity to welcome you and your family back in the future and provide you with a seamless and enjoyable stay.

Regards,
J Argonish
General Manager

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