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myriah b

Great experience ! Julie at the front desk is the best !

5.0 of 5 bubblesReviewed 17 Aug 2024
Thank you Julie at the front desk for making our stay so enjoyable! She has been taking care of me for years with Hilton and she truly goes above and beyond for her guests experience . Making sure I like my room, information on where to eat & play , and she always makes me laugh. The hotel is absolutely gorgeous - very clean with a restaurant on site ( WIN) . The pool and hot tub is open later than most hotels which is also great. We had a great stay :) thank you Julie we will be back
Date of stay: August 2024
Room Tip: Get the lobster roll at their restaurant on site !
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this review
Responded 4 Sept 2024
Thank you for taking the time to leave us a review. I'm happy to hear that Julie has been a source of enjoyment during your years of staying with us! We look forward to welcoming you back with a warm DoubleTree Cookie!

Regards,
J Argonish
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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12 - 17 of 956 reviews
Reviewed 12 August 2024

Booked a last minute online reservation at this property and spaced putting in some info for the reservation . Called to get assistance direct at the hotel, and Julie was awesome and extremely helpful! She added my husband to the reservation and we were good to go. Thanks again Julie!!!!

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Flyer50905745003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 4 September 2024

Thank you for taking the time to leave us a review. I'm happy to hear that Julie was extremely helpful during your stay with us and was able to add your husband to the reservation. We look forward to welcoming you back soon!

Regards,
J Argonish
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024 via mobile

From the outside, this hotel looks like it once upon a time must have been a fancy hotel that catered to the wealthy. The lobby still has that look, and you think the upstairs is going to match the lobby and outside curb appeal. Wrong!!!

As you step off the elevator, you can see the hotel interior has clearly been remodeled cheaply - and its age shows. It’s like any other hotel once you get past the exterior and the lobby. The room we were in was clean, so it gets points for that. The beds are comfortable, but didn’t feel like true queen sized beds. They were snugger for two - more so than other queen beds we have shared. However, the main issue we had was the air conditioning in our room didn’t work and broke on our first night. As a result, my entire family had a horrible night’s sleep. It was stifling hot in our room - in the middle of July. This awful night made a very busy day the next day extremely difficult. When my husband informed the front desk of the issue, they immediately fixed the compressor in our room that was misfiring (not firing).

We are awaiting management’s reply re: a refund for the first uncomfortably hot and sleepless night - then I will update rating accordingly.

Room tip: Park at restaurant. Pull in front to unload/load your luggage - otherwise you have to take it up and down levels of stairs from garage.
Date of stay: July 2024
Trip type: Travelled with family
Thank Passport18272941493
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 8 August 2024

Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your detailed review as it helps us to improve our services and facilities.

We are glad to hear that you found our lobby appealing and that the room was clean and comfortable. Your comments on the room size and bed comfort are noted, and we will look into these aspects to ensure a more consistent experience for our guests.

We sincerely apologize for the inconvenience caused by the air conditioning issue. We understand how important a good night's sleep is, especially during the hot summer months. I am pleased to hear that our team was able to promptly address the problem and fix the compressor. However, we regret that this issue affected your stay and made your next day challenging.

Your feedback is invaluable to us, and we are committed to making the necessary improvements. We hope to have the opportunity to welcome you and your family back in the future and provide you with a seamless and enjoyable stay.

Regards,
J Argonish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024

Rooms were clean and hotel staffing was very welcoming!! Beds were comfortable as well. Would recommend. The restaurant had an excellent selection and prompt service. Bar staff were friendly and welcoming. Plus! My room had a super nice view :)

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zach K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 8 August 2024

Thank you for taking the time to leave us a review. I’m happy to hear that you enjoyed your stay with us! We hope to welcome you back soon with a warm DoubleTree Cookie!

Regards,
J Argonish
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2024

This is our second time visiting the DoubleTree Nashua and it’s our favorite place to stay when we visit! Julio at the front desk was super helpful. At one point we needed to change our room and we were worried because it was a holiday weekend and Julio was quick to help get our room changed with no problems. Looking forward to our next visit! Thanks again Julio and Doubletree staff!

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Breon W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 8 August 2024

Thank you for taking the time to leave a review. I’m thrilled to hear that Julio was able to take care of you during your stay! We look forward to welcoming you back in the not-too-distant future!

Regards,
J Argonish
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2024

Excellent service at the bar. Heather was very easy to talk to and made my favorite cocktails perfect. There are a lot of bartenders that either don't want to take the proper time nor the proper care to make a decent cocktail, but not this bartender: 5 star service!

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Fearless56186480581
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 8 August 2024

Thank you for taking the time to leave a review. I’m thrilled to hear that Heather was able to take care of you during your stay! We look forward to welcoming you back in the not-too-distant future!

Regards,
J Argonish
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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