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beth h

Ants infested in carpet

2.0 of 5 bubblesReviewed 12 Jun 2024
The alarm clock cord was cut which was a little disturbing - I brought the alarm clock to the front desk, but a new one was not sent up to me. I forgot my UCB-C charger and the hotel did not have one to borrow. Finally, there were so many ants crawling in the carpet and sink so I asked for a new room, however there were still ants in the new room as well. Floors 8 and 4, respectively. The ant situation really made it very uncomfortable to sleep.
Date of stay: June 2024
Trip type: Travelled on business
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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23 - 28 of 953 reviews
Reviewed 7 June 2024

Julio and Julie are wonderful guest service representatives. They are both helpful and friendly and always a pleasure to be checked in by both of them. Julio always sends me a text to make sure the room is to my satisfaction. The cookies and water they both offer every time I visit is a nice freebie.

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melinda O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 8 August 2024

Thank you for taking the time to leave a review. I’m thrilled to hear that Julie and Julio were able to take care of you during your stay! We look forward to welcoming you back in the not-too-distant future!

Regards,
J Argonish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2024 via mobile

Nice location, good restaurant for breakfast. Friendly staff. Parking is adequate, the pool is nice (even if closed due to outside groups at times). Close to other good dining experiences, rooms are clean and neat, and made up every day. Highly recommended.

Room tip: Don’t ignore the garage for parking- even when it was raining spots were readily available during multiple events.
Date of stay: May 2024
Trip type: Travelled as a couple
Thank tektektek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 4 June 2024

Thank you for taking the time to leave us a review. I'm happy to hear that you had some great experiences with our staff and enjoyed our breakfast offerings! We look forward to welcoming you back again with a warm DoubleTree Cookie!

Regards,
J Argonish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2024

What a WONDERFUL EXPERIENCE……the ENTIRE STAY was fantastic. It was very quiet in the rooms. The exercise facility was convenient and the BEDS we oh so comfortable!! And Eric at the front desk was the BEST EVER!!! I’m SO GLAD this hotel was picked by my company!!👍🏽😃🙌🏾🙌🏾🙌🏾

Date of stay: May 2024
Trip type: Travelled on business
Thank Coastal00684985386
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 4 June 2024

Thank you for taking the time to leave us a review. I'm thrilled to hear that you had such a wonderful experience at our hotel! I'll make sure to pass along your compliments towards Eric. We look forward to welcoming you back in the not-too-distant future!

Regards,
J Argonish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2024

The hotel was great, we booked for two nights, saturday to monday for a soccer tournament but our team didn't make the finals on monday and they were nice of and let us check out on sunday so we didn't have to pay for the second night. Thank you very much

Date of stay: May 2024
Trip type: Travelled with family
Thank melissa p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 29 May 2024

Thank you for taking the time to leave us a review. I’m happy to hear that you enjoyed your stay with us! We hope to welcome you back soon with a warm DoubleTree Cookie!

Regards,
J Argonish
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2024 via mobile

Eric was extremely helpful and hospitable! It was early morning and I was in desperate need of coffee and Eric was kind enough to get me a nice, big hot cup of coffee. It made my morning and started it off right. Great employees like Eric make the world go round

Date of stay: May 2024
Trip type: Travelled on business
Thank Jenn G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Argonish, General Manager at DoubleTree by Hilton Nashua, responded to this reviewResponded 29 May 2024

Thank you for taking the time to leave a review. I’m happy to hear that Eric was helpful and hospitable during your stay! We look forward to welcoming you back in the not-too-distant future!

Regards,
J Argonish
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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