Julio at the front desk was the nicest person ever, he answered all my questions and even bought my daughter a candy bar! This hotel is amazing, it’s bit of an antique but in the most beautiful way, the rooms are very clean. They even have a huge pool and hot tub and the water is warm, the only thing that sucked is that they have water aerobics throughout the morning and night and you can’t use the pool at all when that was going on, which they really should mention on website or when you call for reservation, but besides that this hotel is great!