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Samantha T

Experienced Better

3.0 of 5 bubblesReviewed 6 Aug 2024
Pool had some concerning issues. Missing a step in the ladder. A light was coming off the wall and was sitting on the side of the pool still connected. There were no pool towels at times.

Found dirty underwear on our floor upon arrival.

Had two towels, for 4 guests in the bathroom.
Date of stay: August 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Best Western Plus Executive Court Inn & Conference Center, responded to this review
Responded 7 Aug 2024
Hi K5474JCsamanthat,

Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is also important to us to hear from you on the pool issues that you experienced so that they can be quickly addressed. I regret that you were not provided with extra towels. During your next stay, we encourage you to ask our front desk staff; they would be delighted to provide you with extra towels upon request. We look forward to serving you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,306)
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All reviews game room restaurant next door cookies waffles pool and hot tub parking lot new hampshire brownie great place to stay king suite free breakfast would stay here again bed was very comfortable hot breakfast very nice hotel the breakfast area front desk staff
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4 - 9 of 1,306 reviews
Reviewed 1 August 2024

Stayed here as it was close to the airport for an early morning flight. Newer property compared to the one in Portsmouth,NH. Rooms were clean and quiet. Left too early to get complimentary breakfast so can’t comment on that. Also didn’t use any of the facilities such as pool or fitness center.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R4386OValisonp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Best Western Plus Executive Court Inn & Conference Center, responded to this reviewResponded 2 August 2024

Hi R4386OValisonp,


Thank you for your review, feedback and comments regarding your stay. It is great to hear how you have loved our comfortable rooms and our location was ideal for you. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2024 via mobile

I can't say enough good things about Alicia at the front desk. She was very nice and extremely helpful in helping us change our room after the first night. No issue with the hotel at all. We just needed a room with a chair and not a sofa. She kept in contact with me all morning and was friendly and helpful the whole time. The housekeeping manager was very nice as well. Unfortunately, I did not get her name.

Date of stay: July 2024
Trip type: Travelled on business
Thank scorpio6737
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Best Western Plus Executive Court Inn & Conference Center, responded to this reviewResponded 30 July 2024

Hi scorpio6737,


Thank you for sharing this heartfelt review of our hospitality and accommodations of our hotel. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We look forward to welcoming you back on your next visit, and we will be sure to pass along your kind words to Alicia !

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Reviewed 29 July 2024 via mobile

We were very happy with our two room suite. There was lots of room and everything seemed well taken care of and clean. The in room coffee maker was not functioning properly so I was not happy about that. The breakfast was good. They do not provide water bottles to members at check in as most of the Best Westerns do so that was disappointing. Overall it was a very nice and quiet stay and we would definitely stay here again.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Cyndi B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Best Western Plus Executive Court Inn & Conference Center, responded to this reviewResponded 30 July 2024


Hi Cyndi B,


Thank you for taking the time to let us know how you enjoyed your stay with us! It was our pleasure to provide you with such a wonderful experience. We appreciate that you have acknowledged our efforts to provide a clean, comfortable, and enjoyable breakfast at our hotel. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon!

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Reviewed 18 July 2024

Nice place to stay. Great I door pool and hot tub and loved the Jacuzzi bathtub in the room. The complimentary breakfast was delicious. It's close to many restaurants and a mall.The grounds were nice to take a stroll through. I will definitely stay there again.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lindahB5804SK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Best Western Plus Executive Court Inn & Conference Center, responded to this reviewResponded 22 July 2024

Hi lindahB5804SK,


Thank you for letting us know how impressed you were with our breakfast service and amenities. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! I can't begin to express how
much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.

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Reviewed 17 July 2024 via mobile

Great stay in New Hampshire. We were driving through the US to go to Ontario and made a 2 day stop in NH staying here. The breakfast was great, the room was large and we had a wonderful time. The staff was able to give us a crib to use for our 15 month old and we had two queen beds so that our four year old had his own bed. Over all a great experience if you’re looking for value and close to everything.

Date of stay: June 2024
Trip type: Travelled with family
Thank leslier620
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Best Western Plus Executive Court Inn & Conference Center, responded to this reviewResponded 20 July 2024

Hi leslier620,


Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are happy you enjoyed our meal offerings and mentioned we have a friendly staff. We are pleased to hear that you found our accommodations to be a good value for your money as well. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.

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