I can't say enough good things about Alicia at the front desk. She was very nice and extremely helpful in helping us change our room after the first night. No issue with the hotel at all. We just needed a room with a chair and not a sofa. She kept in contact with me all morning and was friendly and helpful the whole time. The housekeeping manager was very nice as well. Unfortunately, I did not get her name.
Hi scorpio6737,
Thank you for sharing this heartfelt review of our hospitality and accommodations of our hotel. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We look forward to welcoming you back on your next visit, and we will be sure to pass along your kind words to Alicia !
We were very happy with our two room suite. There was lots of room and everything seemed well taken care of and clean. The in room coffee maker was not functioning properly so I was not happy about that. The breakfast was good. They do not provide water bottles to members at check in as most of the Best Westerns do so that was disappointing. Overall it was a very nice and quiet stay and we would definitely stay here again.
Hi Cyndi B,
Thank you for taking the time to let us know how you enjoyed your stay with us! It was our pleasure to provide you with such a wonderful experience. We appreciate that you have acknowledged our efforts to provide a clean, comfortable, and enjoyable breakfast at our hotel. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon!
Nice place to stay. Great I door pool and hot tub and loved the Jacuzzi bathtub in the room. The complimentary breakfast was delicious. It's close to many restaurants and a mall.The grounds were nice to take a stroll through. I will definitely stay there again.
Hi lindahB5804SK,
Thank you for letting us know how impressed you were with our breakfast service and amenities. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! I can't begin to express how
much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.
Great stay in New Hampshire. We were driving through the US to go to Ontario and made a 2 day stop in NH staying here. The breakfast was great, the room was large and we had a wonderful time. The staff was able to give us a crib to use for our 15 month old and we had two queen beds so that our four year old had his own bed. Over all a great experience if you’re looking for value and close to everything.
Hi leslier620,
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are happy you enjoyed our meal offerings and mentioned we have a friendly staff. We are pleased to hear that you found our accommodations to be a good value for your money as well. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.
Disgusted and freaked out. My husband and I decided we would like to get away for the night, we get woken up at 315 in the morning with someone trying to break into our room. Front desk claims she’s the only one here and manager is off tomorrow because it is Sunday. Needless to say, I’m pregnant and I’m not going back to sleep. Also, it had to be a master or something because the deadbolt was locked but when my husband jumped out of bed, it was unlocked.
I’m never coming back here.
Hi jennacW3378RA,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Allow me to forward your concerns to our management team so they can discuss this at one next meeting. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made.
