Upon arrival, the outside gives the impression that this place is very well kept— don’t fall for it

Upon entering the lobby, I immediately knew this was not the accommodations I normally choose; however, finding accommodations for that night were scarce and choices limited.

Pros:
1. Bed was decent
2. Hotel was quiet- we were on the 4th floor

Cons:
1. Hotel is incredibly outdated throughout
2. Upon entering our room, immediately noted that curtains were falling off the rod, floors did not look as if they’d even been mopped, furniture looked like something obtained from a 1960’s thrift sale, nightstand was missing one leg and was lopsided, room needed a coat of paint, and the toilet was off-centered and set at a slight angle so when using your knees hit the side of the tub- so, very poorly done obviously. Very disappointing!
3. Breakfast was HORRIBLE
4. Upon checking out, I could smell marijuana from the elevator- don’t know where it was coming from but at 8:00 am that is not what I want to be dealing with.

I would not recommend or stay here again. They should have paid me to stay instead of me paying for that room

This is a good place to stay. Close to MHT. We got in around midnight. The front desk person was outside smoking a cigarette, never bothered to come in when she saw us pull up and unload our luggage. The keys were left on the front desk. There were two children waiting for something at the front desk for awhile. I guess she is entitles to a break.. but

Do not stay here! They are very rude and will argue about politics which is very unprofessional. They are also very discriminatory against colored people because we were charged a smoking fee while staying here for work and they charged it to our company credit card. Then when we contacted them to fix it they refused said they don’t care what we say they aren’t taking the charge off even tho I clearly have tons of proof we never smoke anything much less WEED in any hotel room and we spend 80% of our time in them for work. This is truly appalling. There is no way to get in touch with the regional manager to try and speak to someone more civilized and less disrespectful. Constantly just kept hanging up on us and the customer service rep. This place needs to be shut down and I will do everything I can to help the process. I’m pretty sure false charges on a credit card is called credit card fraud? So I’ll definitely be contacting BBB and filing a police report. Considering I read tons of reviews about people complaining of the hotel always smelling like weed but not one review of someone complaining about being charged for actually smoking weed in any room. Definitely think this goes against discrimination laws and I am so disappointed in choice hotels for having them as a choice to stay. Please do better choice! Also refused to give us a receipt for our stay either so they are literally just charging god knows what to who knows else and just not giving records.