This property is poorly maintained and poorly staffed. The staff did not seem to care, did not address our complaints and did not offer any compensation for the lack of services. We reserved two rooms, both were supposed to have 2 queen beds we were given a king and had to move the next day to the queen room so accommodate the friend that was arriving the next day. We stayed 5 nights and our rooms were never serviced. Our trash was overflowing, coffee and cups were not replaced, no one checked to see if we needed new towels (info said to place towels on floor or in tub if you want it replaced) We did not have a chair in our room and they were never able to provide us with a chair even after repeated requests. A knob was missing off of the bedside table so the drawer could not be used. The bathtub drained very slowly, getting calf high during a shower. The spa in the pool area was never available during our stay. The patio area off of the pool had no shade with the exception of one umbrella. Trash was also overflowing for two days outside the front of the property.