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Patsy F
Bethlehem, Pennsylvania, United States

Hope you like oldies (living room TV stuck on one channel)

4.0 of 5 bubblesReviewed 10 Jun 2023
I give a 7 out of 10 because the TV remote didn't work (TV stuck on one channel) also only 2 hangers in the closet for 3 people staying for 2 nights. Over all the room was clean and the staff was nice. The breakfast was hot & good.
Date of stay: June 2023
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This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this review
Responded 12 Jun 2023


Hi Patsy S,

Thank you for your compliments on our staff hospitality, cleanliness, and breakfast layout. It is also important to us to hear from you on the TV issues that you experienced so that they can be quickly addressed. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 4 June 2023

Date of stay: May 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 6 June 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 June 2023

Great place to sleep.
No housekeeping during stay.
Staff was extremely helpful and friendly.
Pool was closed during stay.
Overall, I’ll rate this hotel 8/10.
I enjoyed the stay.
I would recommend this hotel to my friends and family.

Date of stay: May 2023
Trip type: Travelled on business
Thank whithughes52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 3 June 2023


Hi whithughes52,


Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Once again, thank you for your recommendation and we look forward to seeing you again!

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Reviewed 28 May 2023

Date of stay: May 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 30 May 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 May 2023

This was a very disappointed stay. We probably should not have accepted the room as there were numerous cigarette burns on the carpet but needing an accessible room, we figured switching wouldn't be an option. A call to the front desk to ask for an additional blanket was made but the blanket was never received. We should have pursued a different room as we had poor sleep both nights due to extreme noise in the room above us. Constant yelling and pacing of the floor kept us awake for hours. We were told someone would look into it after our first night but that never happened. Mentioned it again as we were checking out this morning and all we got was "I'm sorry". Paying over $400 for two nights of not sleeping is completely unacceptable.

Room tip: Pool was closed.
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank lindabM3946CE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 22 May 2023


Hi lindabM3946CE,


Thank you for sharing your experience, and I am terribly sorry to hear of your disappointment with our hotel. Your very detailed negative review of our facilities and customer service is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. I am sorry that we were unable to accommodate your request for a blanket. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.

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Reviewed 18 May 2023 via mobile

This hotel provided everything I needed. The room was clean, and everything I needed was there. I slept really well and the service was great. The breakfast was also really good. Overall it was a great stay and I was sorry to leave. My current hotel is hot garbage by comparison. I would definitely recommend staying here if you’re in Bedford.

Room tip: Bring at least one of your own blankets from home to any hotel you stay at. Maybe a pillow too. If not you can always go to a local Walmart.
Date of stay: May 2023
Trip type: Travelled solo
Thank gabecango
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 18 May 2023


Hi gabecango,


Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad that you enjoyed the breakfast and the service. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!

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