This was a very disappointed stay. We probably should not have accepted the room as there were numerous cigarette burns on the carpet but needing an accessible room, we figured switching wouldn't be an option. A call to the front desk to ask for an additional blanket was made but the blanket was never received. We should have pursued a different room as we had poor sleep both nights due to extreme noise in the room above us. Constant yelling and pacing of the floor kept us awake for hours. We were told someone would look into it after our first night but that never happened. Mentioned it again as we were checking out this morning and all we got was "I'm sorry". Paying over $400 for two nights of not sleeping is completely unacceptable.