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Lucille M

Wonderful hotel, very clean

4.0 of 5 bubblesReviewed 27 May 2023
Clean, beds were a bit hard and there should be more pillows on the king beds, there was 4 but they were very tiny, nice hotel, friendly staff, breakfast was great and the coffee was available 24 hours
Date of stay: May 2023
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This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this review
Responded 30 May 2023

Hi lucillem401,

Thank you for taking the time to share your experience, we're pleased to hear that our hotel was clean, our customer service was great and you enjoyed the breakfast offered at our hotel. We also appreciate your feedback regarding the bed as this will help us to continue to improve upon the guest experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 21 May 2023

This was a very disappointed stay. We probably should not have accepted the room as there were numerous cigarette burns on the carpet but needing an accessible room, we figured switching wouldn't be an option. A call to the front desk to ask for an additional blanket was made but the blanket was never received. We should have pursued a different room as we had poor sleep both nights due to extreme noise in the room above us. Constant yelling and pacing of the floor kept us awake for hours. We were told someone would look into it after our first night but that never happened. Mentioned it again as we were checking out this morning and all we got was "I'm sorry". Paying over $400 for two nights of not sleeping is completely unacceptable.

Room tip: Pool was closed.
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank lindabM3946CE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 22 May 2023


Hi lindabM3946CE,


Thank you for sharing your experience, and I am terribly sorry to hear of your disappointment with our hotel. Your very detailed negative review of our facilities and customer service is rough to hear because our goal and our efforts are directed to bring the opposite results from what you describe. I am sorry that we were unable to accommodate your request for a blanket. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2023 via mobile

This hotel provided everything I needed. The room was clean, and everything I needed was there. I slept really well and the service was great. The breakfast was also really good. Overall it was a great stay and I was sorry to leave. My current hotel is hot garbage by comparison. I would definitely recommend staying here if you’re in Bedford.

Room tip: Bring at least one of your own blankets from home to any hotel you stay at. Maybe a pillow too. If not you can always go to a local Walmart.
Date of stay: May 2023
Trip type: Travelled solo
Thank gabecango
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 18 May 2023


Hi gabecango,


Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad that you enjoyed the breakfast and the service. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2023

Date of stay: May 2023
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 17 May 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 May 2023 via mobile

Great breakfast options and more than reasonable rates (we were here for a wedding group block). Front desk was very knowledgeable about the area and things to do. Room was pretty spacious as well. Only complaint was the tiny pillows. Late checkout was nice too!

Date of stay: May 2023
Trip type: Travelled as a couple
Thank mattsanc124
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 13 May 2023

Hi mattsanc124,

Thank you for your compliments on our rooms, staff hospitality, cleanliness, and breakfast layout. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2023

Date of stay: April 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 8 May 2023

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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