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Gabe
Tobyhanna, Pennsylvania

Great experience staying here

5.0 of 5 bubblesReviewed 17 May 2023via mobile
This hotel provided everything I needed. The room was clean, and everything I needed was there. I slept really well and the service was great. The breakfast was also really good. Overall it was a great stay and I was sorry to leave. My current hotel is hot garbage by comparison. I would definitely recommend staying here if you’re in Bedford.
Date of stay: May 2023
Room Tip: Bring at least one of your own blankets from home to any hotel you stay at. Maybe a pillow too....
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this review
Responded 18 May 2023

Hi gabecango,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad that you enjoyed the breakfast and the service. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 15 May 2023

Date of stay: May 2023
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 17 May 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 May 2023 via mobile

Great breakfast options and more than reasonable rates (we were here for a wedding group block). Front desk was very knowledgeable about the area and things to do. Room was pretty spacious as well. Only complaint was the tiny pillows. Late checkout was nice too!

Date of stay: May 2023
Trip type: Travelled as a couple
Thank mattsanc124
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 13 May 2023

Hi mattsanc124,

Thank you for your compliments on our rooms, staff hospitality, cleanliness, and breakfast layout. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is great to hear that you enjoyed the value as well; and we are looking forward to your next visit to the area.

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Reviewed 8 May 2023

Date of stay: April 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 8 May 2023

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Reviewed 4 May 2023

They charged us over $275 a night but provided less than $80 per night value. After being assured the room was cleaned prior to our arrival, we found cobwebs on the ceiling of the room. The issue had to be brought to 3 staff members' attention over the course of 36 hours before it was resolved. My daughter slept on the pull-out sofa bed but was ate up with no fewer than 5 bug bites during our stay. The tub didn't drain and a 10 minute shower resulted in standing in dirty water that was up past your ankles.

Date of stay: April 2023
Thank drewcrossjeffrey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 5 May 2023

Hi drewcrossjeffrey,

Thank you for raising your concerns with us. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. The room was thoroughly inspected and no bed bugs were found. Also, the room was rented out, with no further complaints. I want to assure you that we are thoroughly investigating this claim and that although we have not found any evidence of a bug infestation, we are taking the necessary precautions to ensure that nothing is missed. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regularly scheduled basis. Please keep us in mind for your next stay in the area.

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Reviewed 2 May 2023

Date of stay: April 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Manchester Airport, NH, responded to this reviewResponded 3 May 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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