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ponexayvieng
Colorado Springs, Colorado

Date night

5.0 of 5 bubblesReviewed 14 Aug 2021
This was our first time staying at the Aria and we were not disappointed! I travel to Vegas about once a month and Aria will be my new go to hotel. They had restaurants for all tastes and the gambling was better than any where else I’ve been! I can’t wait to go back!
Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with MGM Resorts International
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 15 August 2021

Absolutely love the Aria. It's a classy place with beautiful rooms, great food and lots of fun. This is my go-to hotel and casino. I also love the air purifier system that smells like a spa. Hope to get back soon!!!

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank susanduczak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2021

Poor payouts and incredibly slow service. Keep your money and gamble elsewhere. Din Thai Fung is the only reason to go to Aria. There is a lack of hand sanitizers and casino floor staff. LONG lines to get basics like coffee or a snack.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
1  Thank Cosmopolitan728174
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MGM Resorts Guest Experience, Owner at Aria Resort & Casino, responded to this reviewResponded 18 August 2021

Dear Cosmopolitan728174,

Thank you for sharing your feedback on TripAdvisor. We are sorry to hear about your disappointments at ARIA. We strive to provide the highest level of service and most enjoyable resort experience. Your comments are greatly appreciated and will be used as we move forward in improving the guest experience. We hope that you will consider giving us another chance to better your opinions in the future.

Warm regards,

Alejandra
Guest Experience

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Reviewed 15 August 2021

Room a/c didn’t not cool down the large very nice room made it very hard to sleep in a muggy room, had a engineer come up to fix it but was still hot! Other then that room was nice service was very fast!!!!

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank martinezandrew1984
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MGM Resorts Guest Experience, Owner at Aria Resort & Casino, responded to this reviewResponded 18 August 2021

Dear martinezandrew1984,

Thank you for providing your insightful feedback regarding your stay with us at ARIA. Please allow us to extend our apologies for the in-room air conditioner issues you had during your stay. We further regret the complications you had with sleep. Your comments have been well documented and forwarded to the appropriate areas for their review. We appreciate your patronage and hope for the chance to better your opinions of our resort in the future.

Warm regards,

Alejandra
Guest Experience

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Reviewed 15 August 2021

This is the best casino and hotel in Vegas. It has its own differentiated style. The rooms are top notch. I preferred my standard Aria room over my suite at Palazzo on the same trip. I will choose Aria whenever the prices are within a reasonable range.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank ChicagoPeteA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2021

My go-to hotel for a half dozen trips a year, this time the experience wasn't stellar. They're clearly having pandemic related issues with maintenance and cleaning. The rooms and hallways were unclean, the floor in the room sticky, the shower door wouldn't open and the front door handle so loose you could open it without a key.

This will all probably shake itself out as the pandemic wanes and they can get back to normal staffing and performance levels, but the experience was more akin to the Flamingo than what it usually is.

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
1  Thank businesstraveller895
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MGM Resorts Guest Experience, Owner at Aria Resort & Casino, responded to this reviewResponded 18 August 2021

Dear businesstraveller895,

Thank you for your ongoing patronage to ARIA and for taking a moment to provide your review. It is regrettable to learn about the inconsistencies that occurred with your guestroom, as well as for the cleanliness oversights. Please allow us to apologize for these occurrences. We appreciate you making us aware of the areas in need of attention and sincerely hope to be given another opportunity to surpass your expectations the next time you come to Las Vegas.

Warm regards,

Alejandra
Guest Experience

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