Clean and quiet! The valets were wonderful! Not too smokey in casino while we were there... Everyone was very welcoming - even the Security Staff! Beds were very comfy. Like most Vegas hotels, no coffee machine. But the coffee place in the lobby was great - Friendly and had Starbucks.
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.
Nice hotel on the Las Vegas strip. The rooms are clean and have a small balcony. Hotel has a arcade, parking, and a free breakfast area. Like the other hotels on the strip, this hotel also has a casino. I recommend coming here on your visit to Las Vegas.
We appreciate you taking the time to share your positive experience with us. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.
Nice clean spacious room and a decent location with free parking . But watch out for internet charges if you choose the wrong option when logging on and they charge a daily fee even though you are paying a big resort fee . Thankfully manager Val sorted mine out
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.
We returned from our second stay at the Orleans in April 2024 and have just booked for 2025. The hotel meets our needs for the event we attend on site. The rooms are large and clean. We enjoy the sitting room area and the overall set up.
There’s lots of restaurants in the casino. For breakfast, we go to the Copper Whisk cafe. It has a great choice and friendly service. We’ve been to the Bailiwick pub many times. They’ve had live bands and a great atmosphere. On the edge of the parking lot there’s also an Irish pub.
We’ve received attentive customer service and find the staff very engaged.I received great help at reception from Benny.
For housekeeping, you phone before 10am to request to have your room made up. There’s a button of the phone to put you through. We’ve always had our rooms cleaned promptly.
When we had an issue with our safe not locking, security staff came and fixed the issue very quickly.
The pool area is great and is a big part of our stays. The parking is free too.
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.
Casino players, you need to watch their free offers for complimentary nights. They will still charge you Resort Fee as if they're 4-star hotel. I called first and asked if there is no Resort Fee for 2 free nights. The lady said if it's complimentary, no Resort Fee is charged. I checked in at the kiosk so I didn't talk to anybody.
