Las Vegas
Dissapointment with Las Vegas
930750402
Las Vegas was a real disappointment this year having missed coming to Las Vegas for the past three years. Covid has changed many of the wonderful aspects of a trip to Las Vegas. I stayed at the Orleans Resort & Casino which I have stayed in for many years in the past. What changed? The buffets were gone which had always provided good food at a reasonable price. Now, there are a very few takeaway spots with very expensive prices for anything. The one full service restaurant was TGI Fridays with reasonable prices and reasonable service. Getting your room cleaned required requesting this basic service every day .... or it was not going to be cleaned. Finally, the most ridiculous fee is the resort fee of $30.00 or more per day for basically nothing. The pool is obviously closed in the winter. The only spectacular experience was away from the Orleans at The Sphere were you get to see a movie in

I have been waiting to see if Orleans would respond to the survey that I submitted after my stay the 1st of October. I took a fall at the casino due to a poorly placed rug during rain. All the security guard cared about was protecting the hotel. I filled out a very long and detailed survey and all I got in reply was thank you for your survey. No one followed up, no one told me how the situation with the security guard was handled, nothing. Orleans has always been one of my favorite places to stay and to play but I don't plan to ever return to Orleans again.

This was our first stay at The Orleans, and it was very good. The price was amazing at only $124 per night which included tax and resort fee. This is much cheaper than anywhere else you can find. Our room was very big and nice. Not many TV channels though. The overall hotel was very clean and in good shape. I didn't have huge expectations, but the hotel, restaurants and casino were all great, better than I expected and I will definitely stay here again. We had breakfast at Whisk and it was very good with huge portions and great prices. The free parking was a big plus and very easy. Nice security presence and did not see any riff raff around or in the hotel. Great Job Orleans staff on making this a great stay and for keeping this hotel up.