I love this hotel I lived in Vegas forever and this is where I would come because their games actually win sometimes they have the new renovated two bedroom suites that are Immaculate and insane they're on the 21st floor and they're pretty hard to get but they are well worth the wait. The steakhouse is very good in the filet mignon is only $50 the cafes really good they also have TGI Fridays Fuddruckers Subway and about five more restaurants I can't remember all of them they have Starbucks coffee you can smoke in the casino it has a good view of the strip in most of the rooms the regular rooms are a little outdated in the carpet in those hallways looks really trashy but the good thing is they have a little window that open so you don't feel claustrophobic.

Our small group met at the Orleans Hotel and it was a good fit for us. I had driven by the hotel on Tropicana a number of times but didn't realize how large it was. There are many rooms, casino areas, restaurants and large free parking areas. My room itself was large and comfortable, and also quiet. Being away from the Strip was good as I had rented a car and it was easier to get in and out. The two restaurants we visited were good.

This hotel had been recommended and we decided to book here for a weekend getaway. The prices were reasonable compared to other hotels especially to those on the strip. I had called the hotel before I made a reservation and was told that I would get a AAA discount upon arrival and that I would need to show my card. When we arrived we were told that this had to have been done online so there was miscommunication and no discount was given.

Hoping things got better, when we arrived at our room, we were happy that the room was spacious and very clean. However, things went downhill quickly. There was no WiFi at all. I called downstairs and was rudely told that it wasn't working. I got that. It was important for us to have WiFi because I brought my work laptop and my son brought his school work to do - both of us needed to log on. We couldn't even go online with our data. We were cut off completely. No WiFi, no cable, no way to make plans to find a local library where they had WiFi or anything. And there was no person to help us either.

We went out for lunch hoping it would be fixed by the time we came back a few hours later. That wasn't our luck. We were told that it was a problem the entire block had - in other words the hotel because it occupies a city block. We asked for a supervisor but there was none. This hotel has no customer service. I mean this literally. You only have a check-in area and bell area. No concierge or anyone that can help you with any problems you may have.

We decided to leave the next day and not stay for the two days intended. I will never set foot in this hotel and will never recommend it.