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zrudda

MANDALAAAAAYYYY!

5.0 of 5 bubblesReviewed 25 Aug 2021
Mandalay Bay is an amazing property on the Strip. It’s large, has a great pool for the summer and was very clean even in the midst of a pandemic. I’ll always stay at the Mandalay Bay! It’s close to the shops and has a great selection room of restaurants to choose from. Definitely recommend.
Date of stay: June 2021
Review collected in partnership with this hotel
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 August 2021

Sooooooo many reasons:

We reported no hot water on our 2nd night and no one came to fix
We report our AC and no one came
The pool closed daily at 5:00 for our entire stay, we were never told this and we would have stayed somewhere else if we would have known.
Could no use our refrigerator for personal use and were told it would be $35 a day to use it.
Loud concerts each night that could e heard in our room on the 22 floor. No one told us.

Andddd to top it off a shortage of face towels. Told by the front desk and maid service we had to request them daily and have them brought to us.

Horrible horrible horrible!

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank Angela H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MGM Resorts Guest Experience, Owner at Mandalay Bay Resort & Casino, responded to this reviewResponded 31 August 2021

Dear Angela H,

Thank you for sharing your experience at Mandalay Bay. It is disheartening to learn your visit to our resort proved unsatisfying on numerous levels. We would like to extend an apology for the issues encountered with your in-room air conditioner, as well as for the unfortunate incident you experienced regarding lack of hot water. Additionally, it is disheartening to learn your experience with our resort pool proved less than spectacular. We value the feedback we receive and welcome any opportunity to improve. It is our hope, that during your next visit to Las Vegas we will have the opportunity to restore your faith in our property.

Warm regards,

Alejandra
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2021

My wife and I traveled to Las Vegas in July of 2021 to attend two weddings (one being our own!) We chose Mandalay Bay after reading dozens of reviews and comparing prices and amenities of all the resorts on The Strip. We decided to stay in a Stay Well room, and we’re glad we did! The air filtration, aromatherapy, and vitamin c infused shower head were surprisingly relaxing and made for a super comfortable atmosphere. Staying on the end of The Strip wasn’t the hassle we expected; we had easy access to and from the airport, and the tram to Luxor/Excalibur was convenient for getting closer to anywhere we planned to be. The casino floor was perfectly spaced, breakfast at Seabreeze Cafe was delicious and service was unbelievably personal/attentive, the beach was a relaxing getaway from the sights and sounds of Vegas, and the shops between Mandalay Bay and Luxor offered great variety for souvenirs and shopping in general. One underrated feature was the dedicated ride-share pickup/drop off location. We’ll definitely stay at Mandalay Bay again, maybe next time a suite at Delano!

Date of stay: July 2021
Review collected in partnership with this hotel
1  Thank SebDAWG2099
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2021

We loved our standard king room with pool view. The large bathroom is always our favorite - big tun and shower with separate toilet room. The spacious room was very comfortable, especially after a previous stay at NY, NY where there was no space to stretch out or place open luggage. The TV was larger as was the nice full length mirror in the entryway. Very comfy bed. Staff was very accommodating. Only downside was the wait to catch an elevator at check out time on Monday, we walked down a few flight of stairs to find a floor that didn’t have many people waiting - took about 30 minutes to get to casino level, I’m sure this is the situation at all the strip,hotels.

Date of stay: July 2021
Review collected in partnership with this hotel
Thank Aj M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2021

I continue to select Mandalay Bay Resort & Casino as it is very affordable, the staff are friendly, the place is always spotless and the locality is great because I like to walk to the other casinos for exercise while on vacation so its perfect and when I get tired I can take the Tram back. The food options are plentiful!

Date of stay: July 2021
Review collected in partnership with this hotel
Thank Connector637320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2021

Never stayed on the property but I’m glad we did . Our room was quiet and we had a great time . There was plenty to do on property , we had a nice time at the roof bar , great drinks and plenty of site views from the top

Date of stay: June 2021
Review collected in partnership with this hotel
Thank Chris S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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