This Hotel was lovely no complaints had a beautiful view of the Ferris wheel . The staff were lovely and friendly,nothing was a problem also loved the pool area and the flamingo’s will definitely go back . Very central postion on the strip . The casino was great and the food in the restaurant s was amazing
The location of the hotel is awesome, however the check in process is absolutely terrible. The line up for check in prior to 4pm is very long and very slow. The check in line up at 4pm is unbelievably long and slow. It took us about an hour to check in. We did try to check in earlier in the day but the early check in FEE was exorbitant. Staff were not customer focussed at all. Very disappointing. However the location of the hotel is fabulous.
Disappointed to say the least. Poor front desk customer service. Elevators are horrible (card access is difficult to work). Don't count on food/drink orders placed online/app to go through.
Strip view, 11th floor. The place is ok, smells clean, and the bed is very comfortable, but Th-Sat there was a constant barrage of thumping club music 11pm to ~3:30am. If you are partying then great, but if you want to be asleep by midnight/1am definitely do not get a strip view room. Also, I asked for body soap 3 times and nobody could deliver more than facial soap bars or body lotion. Just pay the extra little bit and stay at one of new, fancier places, it’s Vegas after all!
We book our room for $31/night. By the time we left, though, without buying anything else by one day of parking, our bill was over $140. How bizarre is that? We wanted to go to the pool, but it closed at 6:00--and we had to pay the resort fee to use it. Total scam. Next time, we'll just keep on driving and skip Las Vegas, which was hot and crowded.
