My amazing girlfriend arranged a surprise holiday to Las Vegas and we stayed at The Flamingo- part of a package through American Airlines.
We had an amazing time and this hotel is in a perfect location on the strip.
Our room on the 5th floor was clean with very comfortable beds, great shower and very quiet
Yes, it’s big and check in was busy, we used the self service with no issues.
If you want to stay in your room / hotel then there are more modern and expensive options. But if you just want a great location and good beds/ showers etc. then this is ideal and we will use this hotel again when we come again 😊🇺🇸👍

What was once a great hotel is now one of the worst. Both customer service, state of the hotel, billing, etc.

Let’s start with arrival. Checkin isn’t until 3:30, which while is fairly standard, you’ll be charged $50+ to check in even 30 minutes early. Get in line to checkin at 3 as it’s going to take 30+ minutes get to the front desk or use the kiosk checkin. You will also be harassed to get one of their credit cards every time you talk to a desk person or rewards desk. They try and pretend they are giving you a status upgrade then tell you to apply for their card

Getting to your room is a pain in the butt. They recently added keycard swipes for elevator access. It’s 50/50 if your card will work with the system at all, and if the system responds to it, it’s likely to reject it. All depends on which elevator and which swipe you use. I took a great ride with about 10 other people to random floors when none of our cards would work. Front desk just shrugged.

The rooms: I know the Flamingo is the oldest operating hotel, but even the supposed renovated rooms are awful, especially for the price. My room was dirty and smelled like smoke. The curtains didn’t close completely. The bathroom was old, shower had mold in it. Even the lack of soap, shampoo, etc was a little striking. On the positive side, the bed was comfortable.

Casino: The selection of slots is pretty poor. It’s generally the same 3 games just reskinned with very few newer games. There are games for every bet level though on slots. Cocktail service was very spotty even in more prominent areas. The servers were working hard but didn’t seem there were enough.

Table games are pretty standard. Not much selection on newer games but the offering was good. Expect 15 min blackjack even at off hours, and 15+ for craps. Dealers were friendly and the tables were in decent shape.

Checkout and Billing: Checkout is easy with their new text system. You can get late checkouts, and other services through it. They charged me significantly more than they were supposed to for late checkout and other charges were double billed.

Overall: Stay somewhere else. Many of the surrounding properties offer much nicer rooms for a similar price.

Terrible stay, would not recommend.
Rant incoming.
Arrived Friday 5-31 used the express check in to check my wife and I into our room. At the elevators we heard several other guests complaining about not being able to get to their rooms due to the elevators room key reader not functioning correctly. My wife and I experienced this several times having to go all the way to the 25th floor and back down to get to the 6th floor and get to our room. Finally making it to our room, and it smells like someone just got through smoking an entire carton of cigarettes. I notified the front desk, and they informed me ' the best we can do is send housekeeping to spray'. After waiting for the house keeping person, they informed me this happens very often, and good luck getting moved to a new room. My wife and I were very upset by this as we booked a non smoking room and management offered no resolution. This was also a work trip for my wife and her clothes now reek of cigarettes. Multiple issues with the elevators reading our room key, several of the elevators looks super sketchy with wires exposed, the panel where the floor numbers are not attached to the car and moves when touched. Card reader kicked into the elevator wall. Elevators making terrible noises going up and down. just over all a terrible experience, for what I spent on the room I could have gotten a much nicer room somewhere else.