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281lucy

Hidden Charges Everywhere

1.0 of 5 bubblesReviewed 20 Aug 2021
Hidden charges everywhere! Everything is over priced! Do not buy food or drinks at hotel or pools! We asked for a room with a view and paid extra and the room we got was horrible!!!! Rooms aren’t all that! Our card keeps getting charged and we don’t know why?!?!?!?
Date of stay: August 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Caesars Entertainment
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Reviews (47,973)
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11,683
14,057
9,978
6,145
6,110
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Traveller rating
11,683
14,057
9,978
6,145
6,110
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Reviewed 20 August 2021

The rooms had mold in the shower and the floor was dirty. I could tell it wasn’t in months. The paint was getting chipped off. The only good thing about the room was view of strip. The room needed a lot of work.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
1  Thank J0hn6789
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2021

I stood here because the price was decent and the location is right in the middle Of the strip. Upon checking in, the check in line was a mess. We waited over an hour to check in. I waited to talk to an actual rep versus checking in through the computer. Another rep insisted I check in through the computer, but told him twice I wanted to upgrade. He gave me attitude and shrugged his shoulders and said okay. When finally talking to another rep, she assigned me a room that was MESSY and DIRTY. The room had trash everywhere, mold in the restroom. I tried calling guest services through the hotel phone but no one answered. The hallways smell like mildew, cigarettes and urine. I had to spend another 40 mins trying to switch my room to a clean one. The rep wasn’t even sincere nor apologized. If you want to stay here for the location, great. But the quality isnt the greatest. Goodluck!

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank PrisCS91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2021

We stayed here because our flight was cancelled back home and this place was easy to book. The check in line looked scary but it went by quick. Room was clean and definitely less than nearby with restaurants and entertainment close by. We will be staying here next time.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank Hthrash87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Flamingo Las Vegas, responded to this reviewResponded 21 August 2021

Your gracious comments are very much appreciated, Hthrash87! We are thrilled that you enjoyed your time at Flamingo Las Vegas. We are committed to making your future visits as good as this one.

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Reviewed 20 August 2021

The safe was locked when we checked in. 4 requests. Lots of promises. Never fixed. Hand soap dispenser was in the shower and empty. Body wash dispenser was by the sink and leaks. No coffee service in the room. Old. Tatty. Horrible service. Never stay here. Disaster.

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
1  Thank jhavlin2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Flamingo Las Vegas, responded to this reviewResponded 21 August 2021

Thank you for taking the time to provide feedback on your recent visit, Jhavlin2021. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.

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Reviewed 20 August 2021

Where do I begin with this review? Check-in was a disaster no one there to help you, when you check in there's no documentation of what you're paying,the Wi-Fi connection was very inconsistent, my room was very dirty, stains on the couch, stains on the bed, I tip housekeeping and they still did not clean my room. The staff were very uneducated about the Caesar rewards program and I lost out on rewards. All the restaurants in this resort close early and you have to go to an area to pick up your Uber food. The pool area was a crowded mess.

Date of stay: August 2021
Trip type: Travelled solo
1  Thank 122kalaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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