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chad h

Best Experience at the Palms

5.0 of 5 bubblesReviewed 3 weeks ago
The best service! Got aconplimentary rooms and Alexis at the VIP Lounge got me an uograde. She is as nice as she is beautiful 😀

The Fantasy Towers was my room. The executive suite looks brand new and modern. has a huge window, dining table, a room with a king bed, and the couch outside that turns into a bed.
Date of stay: September 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this review
Responded 3 weeks ago
Thank you so much for choosing Palms Casino Resort! What a great shout-out, we will be sure to pass your kind sentiments along to Alexis and the rest of the team. We hope to see you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,271)
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Reviewed 3 weeks ago

The Palms has quickly become our go-to Casino and Resort to play and stay at when we make trips to Vegas.

Location-wise, it is off-strip but a very quick drive if you need to head out that way for a show. There's a really nice view of the strip from Ghost Bar, too.

The rooms are relatively clean and updated. I would recommend staying in the Fantasy Tower over the Ivory Tower if available as they feel a bit "fresher" and have larger TVs. Security always checks your room key so you feel secure.

Dining options are fantastic here. Scotch 80 is an incredible steak house and a dinner favorite for us. I still hope they will bring back the scallop crudo - one of the best bites I've ever had. You can't go wrong with the bone-in filet mignon and all of the appetizers and sides are fantastic, too. Tim Ho Wan is great for dim sum, and there's also an Italian restaurant, 24 hour cafe, pizza place, and fast-casual restaurants like McDonald's and Panda Express. They also have AYCE, a buffet with lobster special on Wednesdays and Thursdays.

There are plenty of slot machines and they change up the layout and add new machines frequently. Table games are also solid with a good variety of baccarat, blackjack, pai gow, ultimate texas hold'em, craps, roulette, and more. We always have a good time, win or lose.

Shout out to our host, Erno, who always takes care of us and is just the best host ever! We wish he could be our host everywhere. We also adore Velma on the casino floor, who is super sweet and friendly. She makes sure we stays hydrated so we can continue gambling ;)

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
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Thank munniet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this reviewResponded 3 weeks ago

Hello Munniet, Thank you for the awesome review! Your stay sounds amazing, and we appreciate your detailed account of it. We hope you will come back again for many more visits!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Totally went downhill in the past year since last visit. I have stayed there 10+ times. Mike at check-in is rude.Mark at Roullete table is disrespectful &we cashed out and went to different casino.Pool is cheesy now & allows kids.No resort vibe

Room tip: There is no plugs next to the bed or any drawers in the ivory suite which is 1000 ft.² so come prepared and there's only about eight hangers
Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
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    • Service
Thank Andrew A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this reviewResponded 3 weeks ago

Hello, we are sorry you did not have a more enjoyable experience. We have noted your comments for suggestions. As always, we value guest feedback and will do our best to improve where we can.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

It’s a very nice hotel with spacious clean room. The location is convenient- not far from the main strip but we still took a taxi to get there as it is bit too far to walk.
There is a casino on site and a lot of restaurants to choose from but is also a pharmacy and shop nearby. The staff is helpful and polite. Unfortunately due to the windy weather the pool was closed. If you enjoy night life than this hotel with casino is definitely for you!

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gosiaziel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this reviewResponded 3 weeks ago

Hello, thank you for sharing your feedback with us. We hope you will come back for many more visits!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The Palms is an amazing property as they've persevered and flourished. The staff is amazing especially Liberty who is quick with the drinks and always with a smile. Great dining options, pools and theaters. So many reasons to just stay on property

Date of stay: August 2024
Trip type: Travelled with friends
Thank BF R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lia Cheung, Owner at Palms Casino Resort, responded to this reviewResponded 4 weeks ago

Thank you BF R for the wonderful kudos to Liberty. We're so happy she made your experience memorable. We welcome you back!

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Reviewed 4 weeks ago

Haben (at the front desk) was such a kind person and he went the extra mile to get me a complimentary upgrade for my birthday! I was so happy and surprised! His effort made all of the difference in my trip. Instead of being in the old tower we were able to go to the new one.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Jovi I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this reviewResponded 4 weeks ago

Happy Birthday to you and thank you for choosing Palms Casino Resort! We will be sure to pass your kind sentiments to the rest of the team. We happily welcome you back anytime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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