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grosia

Convenient location

3.0 of 5 bubblesReviewed 7 Sept 2024
It’s a very nice hotel with spacious clean room. The location is convenient- not far from the main strip but we still took a taxi to get there as it is bit too far to walk.
There is a casino on site and a lot of restaurants to choose from but is also a pharmacy and shop nearby. The staff is helpful and polite. Unfortunately due to the windy weather the pool was closed. If you enjoy night life than this hotel with casino is definitely for you!
Date of stay: April 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this review
Responded 11 Sept 2024
Hello, thank you for sharing your feedback with us. We hope you will come back for many more visits!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,294)
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32 - 37 of 4,294 reviews
Reviewed 5 September 2024 via mobile

The Palms is an amazing property as they've persevered and flourished. The staff is amazing especially Liberty who is quick with the drinks and always with a smile. Great dining options, pools and theaters. So many reasons to just stay on property

Date of stay: August 2024
Trip type: Travelled with friends
Thank BF R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lia Cheung, Owner at Palms Casino Resort, responded to this reviewResponded 5 September 2024

Thank you BF R for the wonderful kudos to Liberty. We're so happy she made your experience memorable. We welcome you back!

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Reviewed 4 September 2024

Haben (at the front desk) was such a kind person and he went the extra mile to get me a complimentary upgrade for my birthday! I was so happy and surprised! His effort made all of the difference in my trip. Instead of being in the old tower we were able to go to the new one.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Jovi I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this reviewResponded 5 September 2024

Happy Birthday to you and thank you for choosing Palms Casino Resort! We will be sure to pass your kind sentiments to the rest of the team. We happily welcome you back anytime!

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Reviewed 2 September 2024 via mobile

At the tonic bar near the sports book, Tracey served us. What a great personality, so sweet and bubbly and funny. She took such great care of us, and had everyone at the bar laughing and happy. We will definitely come back to see her when we visit Vegas again!

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Karen G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this reviewResponded 4 September 2024

Hello Karen, thank you for sharing your delightful review. We are pleased to hear you enjoyed such a fun and happy time at Tonic Bar. We appreciate the shout out to Tracey, and we hope you will come back for many more visits!

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Reviewed 29 August 2024

Palms Casino is great. I have to say Liberty the cocktail server is the best. She is on her game and always giving the best service. Every time I have got to see her she's running around with a smile and always so pleasant. Thank you for doing a great job

Date of stay: August 2024
Trip type: Travelled solo
Thank Tender H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renee Gomez, Owner at Palms Casino Resort, responded to this reviewResponded 30 August 2024

Hello, thank you for sharing your wonderful review. We are pleased to hear we are creating the right atmosphere for our guests to enjoy. We appreciate the special shout out to Liberty, and we'll make sure she gets the recognition she deserves. We hope you will come back for many more visits!

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Reviewed 29 August 2024

Amazing service from Liberty,Dee Dee, Kim at tonic sports bar ! Cyrus. Britney always a pleasure to have them take care of us . We’re regular guest be back in September for a concert. Look forward to seeing them again. Your casino is blessed to have them

Date of stay: August 2024
Trip type: Travelled with family
Thank Ray M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lia Cheung, Owner at Palms Casino Resort, responded to this reviewResponded 29 August 2024

Thank you for the wonderful shout-out to our team members. We're so happy you enjoyed your experience, and we look forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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