The Palms Las Vegas has to be hands down the cleanest hotel I’ve ever stayed at. You can’t go wrong with this hotel. It’s far enough away from the strip but you’re still able to see a beautiful view of the strip. The check in process is pretty smooth. Paige checked me in for this stay and I must say she’s the BEST!!! she was able to answer all my questions and get to to my room fast. I look forward to my next visit.
Hello kylesF3163IQ, thank you so much for your wonderful review and kudos to Paige. We're so happy to see she made your experience memorable. We look forward to welcoming you back!
After a great concert the night before 6 of us went to the coffee shop and our waitress was Michelle. She was amazing. Great service great smile and super nice. The food was really good I had the rib eye steak breakfast and the potato’s that come with are delicious. Thank you again Michelle we will be back to see you for sure.
Thank you for the awesome review! Your dining experience sounds amazing, and we appreciate your kind shout out to one of our team members. We will be sure to share your insight with the rest of the team!
We stayed at the Palms last summer. It was very nicely laid out, very clean, and the staff we dealt with was friendly and helpful. We did experience one problem. The mattress in our fantasy king room was extremely soft. It seemed to be worn out. Very uncomfortable. I placed a call to the hotel after returning home. We are booked there again, so hoping that we have a more comfortable bed to go along with the otherwise positive experience that we had in our first stay.
Thank you for your feedback, we appreciate it as it helps us to better understand our guests experience and how to improve. We have forwarded your comments to our management team for review. We do hope that you try us again in the future.
Great very spacial room, nice views and convenient location. Hotel was very clean and had all the amenities. The staff members are nice and professional. Special thanks Manny (at the reception) for the service! Very reasonable price for what you get.
Thank you for the 5-star review. We're so happy to see you enjoyed your overall stay with us. We appreciate the kind sentiments to Manny, and we'll make sure he gets the recognition he deserves. We hope to welcome you back again soon!
We were here to celebrate my husbands birthday and 4th of July. After much research, we decided to book Palms because they had great amenities and prices for the rooms was great. I had a very pleasant check in experience with Oscar, he advised on the best ways to enjoy the property. Sadly, the 4th of July rooftop fireworks was sold out, we should’ve booked it when we booked the room. But the rooftop bar was amazing, and so was playing at the tables. The dealers made it really fun, and responsible gambling is emphasized here. We thoroughly enjoyed our stay and we will be coming back.
Hello Trip292350, thank you for choosing Palms Casino Resort. We're so happy to see you enjoyed your overall experience with us. Happy birthday to your husband, and we look forward to welcoming you back!
