Joanne Who was working at the front desk was so patient and kind with me as I was trying to figure out my Charges to my room on my credit card. I was worried because it looked like there was a lot of unauthorized charges. She went above and beyond to break down the bill and explain to me what the charges were and how I would be able to get my deposits back she even even rode everything down on a card line by line. She was so amazing. I just really wanna make sure that she gets credit for what a great job she did.!!