Judging by previous reviews I was very skeptical about staying here but I had free nights from my local casino so why not. We are a mid 50's couple so we were definitely not the norm here as it is a younger crowd for sure but at no point did we feel out of place or uncomfortable.As others have stated they should open up more parking as a lot of it is reserved for Vip's. At check in the manager I believe Elaine checked us in which was at 130 and they had a room available. The better part was she told us about the night club and made sure we got room on other side of building. We got King room that was newly redone and was extremely nice and we did not hear anything from night club during the night. We went to both pools and obviously the pool with kaos club was packed and loud so we went to pool over at palms place which was small but fulfilled our needs. The casino isn't bad as they have large variety of video poker which we enjoy playing. Drink service contrary to other people's experiences was excellent all four days we were there. The buffet for breakfast was $10 and we'll worth it didn't try it for dinner. So all in all we had great time and were glad we went just be aware there are alot of younger people there but none one them were obnoxious and take precautions to stay on side away from night club.

Showed up to check in at the hotel early, my room was not ready, which was understandable. I went to the pool (there are 2 one is a CLUB, like stand in line club) the other is comparable to a Holiday Inn pool. Filled with kids, not enough chairs, bad sun exposure.

I kept checking with front desk, at 4:30 my room was still not ready, they insisted they would call me, then I checked back and they said the room was ready at close to 5 pm, (they never called) the negative is i apparently requested a king room, maybe they only have 3 of these at the hotel?

Anyway, I get to my room which is over the club pool and the noise was UNBELIEVABLE. I called and asked how long this lasts, they said they shut down at 6 and reopen at 10 pm. I was here for a work conference, not to party with my boo's.

So, I asked them to change my room (granted in an extremely agitated state, my apologies) and asked to speak to a manager. The front desk manager, Elaine, evaded my calls and avoided me in person--she was on the phone, she was at lunch, yet, i saw her chatting away with the concierge, it can't believe someone so unprofessional could be running the front desk of this resort.

Finally they changed my room, but they only had a queen available. The updated room is nice, it is much more quiet, the hotel does not have huge hallways like some hotels in Vegas, so it is a quick trip to the elevator.

So, my advice is if you are not here to party, and you want a decent pool and a decently run service area--do not stay here.

If you have to stay here, and do not want to party, request a queen room on the opposite side of the pool and maybe you will get lucky.

By the way, they also add gratuity automatically for everything, even for a party of one or 2 people. Double check your bills, maybe they are counting on drunk people not checking it. There was no price list for items in the mini bar, and/or what is included in it.

Party casino but not everyone wants to party Every night till 4am. The outside music you could literally hear in the hotel rooms across the street with the tv volume at 70. Maybe do the outdoors till 2 then take it inside, or at least not 4am outside every night, or get better