It's been more than 3 weeks since my trip and they still haven't returned my deposit. And there is no phone number that they answer.

@TheLINQ is awful You have to search for a bed by the pool as the majority of them have to be paid for. Laurent Gontier (assistant beverage manager) insulted us today. After lunch our sun cream, had been discarded by the staff with no apology or for Laurent’s insulting behaviour

@TheLINQ we are staying here at the moment this is our 7th visit to Las Vegas and if it had been our 1st we would never have revisited! This hotel is awful the rooms are not made up unless you ask but it has to be every other day you have to wait for over 8 hours to have your towels in your room changed. The worst is you have to wait for over an hour searching for a bed by the pool as the majority of them have to be paid for. Today a member of staff called Laurent Gontier who is an assistant beverage manager insulted me & my husband in front of over guests telling me “this isn’t Tenerife you know” after I had to search nearly a hour for a sunbed. To top it all my husband & I went for lunch and when we returned approximately 1 hour later the towels had been removed along with our sun cream, when asked we were told to ask 7 members of staff where our cream was to be given the run around by all of them. We still haven’t found our cream or had a proper apology from Laurent or his management team. I will definitely never stay here or recommend this hotel to anybody.