⚠️ ⚠️ ⚠️ DO NOT STAY HERE IF YOU ARE A PERSON OF COLOR ⚠️⚠️⚠️ AGAIN, DO NOT STAY HERE IF YOU ARE A PERSON OF COLOR ⚠️⚠️⚠️⚠️
The LINQ Hotel + Experience
The WORST experience ever, my experience in this hotel/casino was so bad that I have to get my lawyer involved. And also had to record this so called "experience". NEVER, in all my years of traveling have I ever been treated like this as a guest in a hotel. The treatment that my mother and I received from the "higher up supervisor", was extremely disappointing rude despicable demeaning. And I hate to have to say it, but VERY racist.
It was like, wow! Her name is Christa or Cristah, The Head Supervisor at The Linq Hotel/Casino experience. And it was the worst experience in my life! smh I'm not trying to be dramatic, I was just in complete shock at how rude and disrespectful she was. It was appalling to know that this is who they hired as the head supervisor of a new hotel, which explains why the reviews aren't too good. But my mother had paid her money to stay there, and honestly the treatment and the rooms wasn't worth all of that. It's sad to say that my mother at 64 years old, felt like she was a little black girl back in the 60s & 70s again. My heart was breaking for my mother. It took EVERYTHING in me not to grab that Karen right by her blond hair, and show her what she truly deserves. But I'm a black woman that was raised with respect, and I said that all she's going to do is call security on me and make my vacation worst. So I tried everything in me, for my mother; not to loose it on this extremely rude supervisor. My mother and I went through so much with this hotel for over 6hrs, in their lobby!! smh Only to see Ms. Cristah jump up and be extremely polite to these Caucasian ladies that was complaining about the hotel as well. It's like once she saw us, "the black ones"; her attitude would shift immediately. It was back to rude sarcasm, and being very passive aggressive. Cristah was HORRIBLE, and I refused to let anyone ruin my mother and I's vacation, so we unfortunately stayed in a crappy complimentary room. For all that trouble, I guess we had to be grateful for the view smh And the broken fridge, and the dirty carpet that had my feet itching badly, the stains in the mirrors, and the uncomfortable bed. Oh, and let's not forget the mildew on the shower faucet. I have pictures. THANK GOD, I brought a big can of lysol with me because lord knows the allergic reaction my body would of went through on those sheets, or that bathroom alone!
This is going to be a process, but it's a must that we get the law involved in a situation like this. We faced an inequality and injustice at that Linq Hotel + Experience because of someone like Cristah (Head Supervisor). I hope and pray that any person of color doesn't face this when dealing with an extreme racist such as her, at The LINQ Hotel + Experience. Hopefully, she's terminated buy time you visit, but we'll see. My journey in getting Cristah's position as head Supervisor terminated in The LINQ Hotel + Experience has just begun. But TRUST, EVERY social media platform and news platform will know about what happened on 8/24/24 in The LINQ Hotel + Experience!!!

The location of the hotel in proximity provides great access to the strip and everything you want to do while in Las Vegas.

Valet is across the way, on the website it makes it seem as though it's a short distance. The valet staff at Harrah's is okay at best, they tried explaining to me valet was free for diamond/seven stars only and time and limited parking only. The amount of parking spots for valet on the 2nd floor was more than ample for a Tueday night check in.

I tried contacting valet for a receipt the next day, the front desk transferred me twice and I was disconnected to find out that valet doesn't take calls by 3rd person answering phones at front desk.

At the check in up front, i checked box for service daily, I did not receive any service.

It is not easy to get in and out of this place, if you uber to and from here you may be okay. I don't expect more personal contact in the age of digital everything but when you do interact with staff here they are average at best.

Don’t expect to be welcomed by an actual human, kiosks are the Linq’s standard because they are short-staffed. That isn’t my complaint but it was the first clue. Hot Water in shower was absent, dirty rooms, no room service, strange smells ,parking lot weak, but the final straw was the bug i found living in our bed. So hopefully you see this review and make better choices than me. I will leave one positive note, the location with the Promenade was nice.