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lisa r
Birmingham, United Kingdom

Fair hotel for 4 night stay.

5.0 of 5 bubblesReviewed 14 Aug 2024
Found this hotel fair for our short stay, at check in we asked for an upgrade we got a room with a fridge and coffee machine for $15 per night. Room was clean and big enough for us. We didn’t ask for housekeeping couldn’t be bothered we were there for 4 nights and can make a bed ourselves. Bathroom had plenty of towels and amenities.
Casino was always busy we went down everynight, be warned they will deduct 30% off single wins over $1200.
Hotel always busy due to the fast turnover. Staff were friendly, no hidden charges upon checkout. Would stay again great location.
Date of stay: July 2024
Room Tip: Under 21’s can’t use the pool but you can go to Harrah’s or Flamingo for free.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this review
Responded 15 Aug 2024
Your feedback is incredibly valuable. We are glad to hear you found our hotel fair for your stay and enjoyed the amenities provided. Thank you for sharing your experience.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 August 2024

Do not stay at this hotel!!!! This is my 10th time in Vegas and thought we would try something new in a good location. This hotel is a dump. Our room lights flickered (the ones that actually had bulbs in them).
No fridge in the room to keep water cold in 45 degree heat. No coffee maker.
We were there for 4 nights and they didn’t make our beds or clean our room once. We had to go find housekeeping to get clean towels. One day they dropped off clean towels and didn’t take the dirty ones, just left them on the floor.
The 50 ish yr old housekeeping guy was hitting on my teen daughter and asked her for her number. Beds are extremely hard and will kill your back!!!! Overall horrible hotel and room!!! Never again! Pay a bit more for nicer!

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Raylene M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 13 August 2024

Thank you for taking the time to provide feedback on your recent visit, Raylene. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2024 via mobile

I guess they don't clean your room during the stay. I went to the front and asked, I was told someone would come up, but by 9pm, still a mess. Called down for clean towels at least, and was told they are understaffed. The kiosk check in should have been a red flag. I guess they'll expect us to clean our own rooms in the future and pay extra to borrow the vacuum.

FYI: $51 "resort fee" rip-off. Petition your representative to stop this hidden fee scam. No discount for services not provided, but charges made for services not needed.

Major disappointment for the trip.

Room tip: $20 per day for parking, $51 per day 'resort fee'. Add these to your room rates to get a better idea of the 'value'.
Date of stay: August 2024
Trip type: Travelled as a couple
2  Thank Kevin C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 13 August 2024

We apologize for falling short of your expectations. Your feedback is valuable to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2024

I typically love The Linq. This time, I was a little frustrated bc everyone I asked help from either was not true telling or very rude.
First, I asked if my friend and I can be put next to each other, she told me “of course”, came right back and said “You’re all set”. Then when rooms generated far, I questioned her. Her response well that’s as close as I could get you. Okay…. THEN SAY THAT. Don’t say “you’re all set” .
Anyways, the parking is a monster. The key cards didn’t work it charged me every time $35 to leave. When I complained the same woman said “oh let me fix it, regenerated the card and said ‘ you’re all set we’ll refund you later!’ …”
We were NOT set bc the cards still didn’t work and paid another $35.
When I went back again, the RUDEST woman told me the parking garage doesn’t work we have to call for help and they’ll let us out, EVEN WITH LONG LINES WAITING. Extremely rude, but more honest and helpful.
When I asked her about of next refund we were now due, she said the The Linq doesn’t refund it is the parking company. I mentioned the other rep stated they would do it, she said that was incorrect, i needed to talk to an attendant at the kiosk for parking. I went, no one answered. Needless to say we spent about $105 not refunded in the parking garage.

Room tip: Do research learn everything on your own bc every employee tells u something different
Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jenn B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 7 August 2024

Apologies for any inconvenience during your recent stay. Your feedback is invaluable to us. Thank you for sharing your experience.

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Reviewed 4 August 2024 via mobile

Do not go here I was there last night and was treated very rudely by staff and then I was asked to leave because I responded back to rudeness with rudeness. When I went to management to ask how they would handle the situation the basically told me there was nothing they can do about their staff treating customer rudely and then them kicking payinh customers out of there hotel. Do not spend your money here

Room tip: Do not spend any money in this casino they will let staff treat you rudely and then kick you out if you are rude back. And management won't do anything about the situation.
Date of stay: August 2024
Trip type: Travelled on business
1  Thank jessicaw5142019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 6 August 2024

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Reviewed 2 August 2024

This hotel is not a 4. It is a 2 star at best. Horrible customer service, terrible rooms, no towels no water in room. no drawers for clothing. very small room and very run down. had to ask for everything. no house cleaning had to pay extra. the pool is horrible. party pool with loud music and a bunch of drunk people. last night there the place was swamped with police and police dogs. drugs I am assuming. would not stay there ever again !

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Carol C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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