I typically love The Linq. This time, I was a little frustrated bc everyone I asked help from either was not true telling or very rude.
First, I asked if my friend and I can be put next to each other, she told me “of course”, came right back and said “You’re all set”. Then when rooms generated far, I questioned her. Her response well that’s as close as I could get you. Okay…. THEN SAY THAT. Don’t say “you’re all set” .
Anyways, the parking is a monster. The key cards didn’t work it charged me every time $35 to leave. When I complained the same woman said “oh let me fix it, regenerated the card and said ‘ you’re all set we’ll refund you later!’ …”
We were NOT set bc the cards still didn’t work and paid another $35.
When I went back again, the RUDEST woman told me the parking garage doesn’t work we have to call for help and they’ll let us out, EVEN WITH LONG LINES WAITING. Extremely rude, but more honest and helpful.
When I asked her about of next refund we were now due, she said the The Linq doesn’t refund it is the parking company. I mentioned the other rep stated they would do it, she said that was incorrect, i needed to talk to an attendant at the kiosk for parking. I went, no one answered. Needless to say we spent about $105 not refunded in the parking garage.

Do not go here I was there last night and was treated very rudely by staff and then I was asked to leave because I responded back to rudeness with rudeness. When I went to management to ask how they would handle the situation the basically told me there was nothing they can do about their staff treating customer rudely and then them kicking payinh customers out of there hotel. Do not spend your money here

This hotel is not a 4. It is a 2 star at best. Horrible customer service, terrible rooms, no towels no water in room. no drawers for clothing. very small room and very run down. had to ask for everything. no house cleaning had to pay extra. the pool is horrible. party pool with loud music and a bunch of drunk people. last night there the place was swamped with police and police dogs. drugs I am assuming. would not stay there ever again !