Nice location. Centrally located on the strip. Staff was, eh. Not too friendly. Not accommodating. Parking was challenging. Valet and check in was weird. Not convenient. They messed up on our rooms. Over promised and under delivered. Our door lock battery was dead. Had to call maintenance. We had blood on our comforter. Gross. Pool was fun. Good music. Fun games. Great bar. Bartenders were nice guys. We did enjoy our stay. Overall it was fun. Had a good time.
Thank you for reaching out. We're glad you enjoyed some aspects of your stay and apologize for the inconveniences you faced. Please feel free to contact us at (800) 634-6441 to discuss your concerns further.
A great central place to stay. Clean and comfortable beds. Just a few problems-
Piece of wire sticking out from base of door- dangerous- we told the cleaning staff and they were going to tell maintenance. Still there 6 days later.
No shampoo in the dispenser in shower. Had to phone to ask for room to be serviced today- had been done every day but they missed today.
No fridge in space where fridge should be.
No room service even though advertised every where.
Would still stay here again though. So handy to everywhere. Lots of good eating places in hotel and nearby
Your feedback is important to us. We apologize for the issues you experienced during your stay. We will address the maintenance and service issues you mentioned to ensure a better experience for future guests. Thank you for bringing these to our attention.
Great location! We requested an upgrade upon arrival but they didn't have anything available. They offered us an upgrade at a cost, which we elected to do. We got a suite and a connecting room. It was great for 4 friends. The air conditioning worked fine, no complaints. Beds were comfy. Room was clean.
However, we had a couple of complaints. The light went out in one bathroom and they did not send anyone to fix it for 2 days. None of the phones worked in the rooms. The key cards continued to stop working, so we had to do multiple trips to the front desk. We told the front desk this, and they removed the upgrade fee for two nights. So we were pleased!
Overall a good hotel with lots of food and drink options, but be aware of the price. Obviously it's no Bellagio, but it's nice.
Thank you for taking the time to share your experience at The LINQ Hotel + Experience. We value your input and apologize for the issues you encountered during your stay. We're glad to hear that our team was able to address some of your concerns and provide a solution. We will work on improving our maintenance and key card systems to ensure a better experience for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future. For any further assistance, please feel free to contact us at (800) 634-6441.
The worst makeover for a motel 6 experience. I’m sadly still stuck here for work and it’s awful. I set the air conditioning to be cold before I left the room and it’s still incredibly hot and loud. The resort fees are astronomical for a hotel that does not give any resort amenities. The room is incredibly small as is the bathroom and it feels much like a motel not a hotel I come to Las Vegas for work and conferences often and this is one of the worst hotels I’ve experienced to date. I would stay pretty much anywhere else for the price. We also had a cocktail at OSHEAS where the bartender informed us there is no drink or shot under $19 at the establishment. While at the Cosmo for dinner and drinks, everything was much more affordable than the Linq. If this was not connected to Caesar’s forum I would never stay here again. If I could leave now with a refund, I would.
We value your input and apologize for the experience you had at The LINQ Hotel + Experience. We will address the issues with the air conditioning and resort fees to ensure a more comfortable stay for our guests. Thank you for bringing this to our attention.
I would give 0 stars if it were an option. I booked my room for 3 nights 6/28 - 7/1. The total for my stay was $400.85. When I showed up to check in they wanted to charge me $659.35. They said there was a glitch in their system and I was in “incorrectly” booked at the wrong rate. There was also another guest who had the exact same problem as me trying to check in at the same time. The workers at the check in desk would not honor the price I originally booked for. You can’t just book a rate for someone and then decide oops we messed up and try and charge an extra $300. I booked at the Linq because I thought the price was fair. It felt illegal what they were doing, not letting me and the other guest stay at the price we booked. It’s not our fault that the system glitched. They offered 20% off and $50 dining credit to which I refused. I wanted my rate I originally booked! Then they offered $150 for the night where the price glitched to which I also refused. We ended up “settling” on $100 for the night and the $50 dining credit. I’m pregnant and it was over 100° that day in Las Vegas and we’d been standing in the lobby trying to dispute the issue for almost an hour. I only agreed because I needed to rest. I think the Linq should still honor the original booking rate of $400.85 instead of the $503 we were charged. I emailed the Linq since I returned home only to be met with a condescending email back from Krystal about how my total ONLY came to $509 instead of $400. How disrespectful! She doesn’t know my situation or my finances…how dare her act like it’s ONLY $509.
We regret to learn about your experience and apologize for any inconvenience caused. Please contact us at (800) 634-6441 so we can address this issue promptly. Thank you for bringing this to our attention.
