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Valerie K
Seattle, Washington

Easy Peasy Check ins and in a great location

4.0 of 5 bubblesReviewed 25 Jun 2024
Massive labyrinth with convenience at its heart. The hotel is a bit newer than others on the strip so the smell of smoke isn't as pronounced as some of the older hotels. Check in/out is easy, with some microtransaction options for early/late checks. Rooms are clean and good for a place to house your stuff and sleep. The pool is pretty loud during the day if your room is facing it, but it is Vegas, so that is everywhere. Speaking of the pool, it's awesome!
Date of stay: May 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this review
Responded 27 Jun 2024
We're excited to hear that you enjoyed your stay at The LINQ Hotel + Experience! Thank you for sharing your positive feedback about our convenient location, easy check-in process, and clean rooms. We're glad you had a great experience at our pool. We hope to welcome you back soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 26 June 2024 via mobile

If you really want to stay on the strip, I would make sure I have a really good price at the linq. Everything here is just... well OK. Nothing stands out here. Nothing. If you are British or familiar with premier Inn, I would say the linq is comparable in terms of cleanliness.
Also if you are hiring a car and looking to park at the linq it's $20 for 24 hours!!! It's not included for free!!

Poor value.

Room tip: Car parking is expensive. Poor selection in food No atmosphere Harrahs and flamingo are both dull You will spend most of your time Ceasers Palace across the road!
Date of stay: May 2024
Trip type: Travelled as a couple
Thank MES1972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 28 June 2024

Your concerns are noted, Mark. We appreciate your feedback and will take it into consideration to improve our services. Thank you for choosing The LINQ Hotel + Experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2024

On arrival to our hotel in Vegas ( all very tired and hungry) we faced so many disappointments.
To start with we had to wait 25 mins to be checked in as self checking service wouldn’t work with our passports . Receptionists ( 2 of them ) was busy on computer and there was only one other person in the queue.
When I checked us in I did ask for our rooms to be as near to each other as possible due to grandads medical condition (he has seizures ) so I could check on him regularly! I had no response from the lady and was given keys to our rooms .
Then we find out that our rooms were completely on the opposite side of the building and different floors .

To add to this when we checked our rooms there was many other issues :
- Only two towels for 3 people!
- No soap in soap dispenser
- Terrible view ( see attached image)
-Our room was missing a fridge, it has a huge gap and plug for it next to the wardrobe but nothing there! (Grandad) did have a fully working fridge - Upon asking the reception they said a fridge was no always guaranteed with a room!?!
- Toilet seat was dirty, chipped, stained and had burn marks on it ( see attached photo)
- Safe was not working so had to call for someone to fix it and waited 20 minutes before we could go out
- We were told that pool at the Linq is not for under 21 years old so my daughter was really upset
-( grandad ) paid for same room as us but was given smaller room with one bed !?

When we contacted reception to report our issues we faced very unhelpful, unprofessional staff . We were made to like we were a nuisance and the person couldn’t wait to get rid of us of the phone . We were also told that we get what we paid for and that towels would be delivered later that day, no other support or apology was given .

Would definitely not return or recommend this hotel !!

Room tip: Don’t book this place
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kornelia R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 26 June 2024

We appreciate you taking the time to provide your feedback, Kornelia. Your comments have been shared with the appropriate team for their input and attention. We value your patronage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2024 via mobile

Dated property with failed housekeeping (body soap ran out). AC in room was very loud, need to set temperature higher so it stop running when we sleep. Check in check out process was quite chaotic, waited in line to get to a check in machine telling me my room is not available (at 4pm), got transferred to another line to check in with a rep and room was actually available. Free hotel WiFi only allows 2 devices max. Excellent location with tons of restaurants nearby and in the middle to strip though (right across from Caesar forum)

Date of stay: June 2024
Trip type: Travelled as a couple
Thank HappyTraveler2888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 23 June 2024

Apologies for any inconvenience during your stay. We appreciate your feedback and will address the issues with housekeeping and check-in process. Thank you for sharing your concerns.

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Reviewed 21 June 2024

Greatly disappointed. Just arrived today, and if I had to use one word to describe The Linq, it would be yuck. I should have done more research before booking, and not base it on the website, which definitely oversells the rooms. The rooms are dull, minimal, dark, and old. The hotel is loud, everywhere. We paid extra for a pool side room, and it’s like being at a club while in our room. I know we were charged resort fees at booking, and it sounds like we are getting charged resort fees again for each night. Would never opt for this hotel again.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Erica H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 22 June 2024

Thank you for bringing this to our attention. We apologize for the disappointment you experienced during your stay at The LINQ Hotel + Experience. We will address your concerns with our team to ensure a better experience for our guests in the future. If you have any further feedback, please feel free to contact us at (800) 634-6441.

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Reviewed 17 June 2024

Checked in on Friday, first room had rust/ blood stain on the sheets. They moved us to another room and offered a $50 credit. Moved to the next room, stains on the sheets, the sink would not drain. Talked to someone they gave compensation again. I requested new sheets and someone to fix the sink since we had already moved once and was supposed to be there for a short time . We Came back the room smelled like rotten eggs and the sink was full of black stuff and kept making weird noises while stuff kept coming up through the drain. Manager was apologetic yet giving excuses as to it being a large hotel / busy?????they gave compensation and changed the room to a suite . 3rd room had to have them change the sheets AGAIN due to visible stains. The housekeeper changed the pillow cases without asking because she saw hair . Before check out, noticed blood on the shower curtain. Saw a large roach crawling on the casino floor . Looked like large spots were on the walls in all the rooms. The only pros is the location of the property and the very kind housekeeper who changed the sheets in the 3rd room .I will never stay here AGAIN ! All of this happened in less than 48 hours.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Wanderer62254088446
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 19 June 2024

We appreciate you taking the time to provide your feedback, Wanderer62254088446. Your comments have been shared with the appropriate team for their input and attention. We value your patronage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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