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Erica H

Wouldn’t stay again.

3.0 of 5 bubblesReviewed 20 Jun 2024
Greatly disappointed. Just arrived today, and if I had to use one word to describe The Linq, it would be yuck. I should have done more research before booking, and not base it on the website, which definitely oversells the rooms. The rooms are dull, minimal, dark, and old. The hotel is loud, everywhere. We paid extra for a pool side room, and it’s like being at a club while in our room. I know we were charged resort fees at booking, and it sounds like we are getting charged resort fees again for each night. Would never opt for this hotel again.
Date of stay: June 2024
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this review
Responded 21 Jun 2024
Thank you for bringing this to our attention. We apologize for the disappointment you experienced during your stay at The LINQ Hotel + Experience. We will address your concerns with our team to ensure a better experience for our guests in the future. If you have any further feedback, please feel free to contact us at (800) 634-6441.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 17 June 2024

Checked in on Friday, first room had rust/ blood stain on the sheets. They moved us to another room and offered a $50 credit. Moved to the next room, stains on the sheets, the sink would not drain. Talked to someone they gave compensation again. I requested new sheets and someone to fix the sink since we had already moved once and was supposed to be there for a short time . We Came back the room smelled like rotten eggs and the sink was full of black stuff and kept making weird noises while stuff kept coming up through the drain. Manager was apologetic yet giving excuses as to it being a large hotel / busy?????they gave compensation and changed the room to a suite . 3rd room had to have them change the sheets AGAIN due to visible stains. The housekeeper changed the pillow cases without asking because she saw hair . Before check out, noticed blood on the shower curtain. Saw a large roach crawling on the casino floor . Looked like large spots were on the walls in all the rooms. The only pros is the location of the property and the very kind housekeeper who changed the sheets in the 3rd room .I will never stay here AGAIN ! All of this happened in less than 48 hours.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Wanderer62254088446
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 19 June 2024

We appreciate you taking the time to provide your feedback, Wanderer62254088446. Your comments have been shared with the appropriate team for their input and attention. We value your patronage.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2024

I had a horrible one night stay . Check in was ok and I went to the room expecting to lay down I did my check of sheets and cleanliness and I found blood stains and other stains on sheets and bio that was on the walls. I went back downstairs was extremely upset as I am pregnant and I expect whatever I pay for to have the quality of being clean. I was switched to another room after I received a credit of $50 which I did not use because once I checked into the new room I had stains on both beds again. I find this to be extremely disgusting and I was very disappointed. I took pictures and complained again I was exhausted all I wanted to do was shower and get in bed and couldn’t. After I complained again I waited for an hour for someone to come and when she came I explained what I saw she had to call back up to help clean and by the time I knew it I had 4 people in my room. Dante manger of housekeeping was there did not help her clean and Ms.Letie was the housekeeper that cleaned my room at 10pm at night and she was amazing with the process as far as front desk staff they acted as if they did not care. Mine you we checked in at 7pm and we didn’t get a chance to actually go to bed til after 11pm because that’s when our room was cleaned and finished. I DO NOT RECOMMEND STAYING HERE AT ALL . For all that I paid $227.30 and I’m upset because I had an early morning flight and couldn’t sleep . I want my money back and I will definitely be writing into management!

Room tip: Check your bedding! Don’t be afraid to complain about something you paid for. Don’t ignore anything you see!
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ally C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 19 June 2024

We take your feedback seriously and apologize for the experience you had during your stay. We will address this issue with our housekeeping team to ensure it does not happen again. Please contact us at (800) 634-6441 to discuss further and resolve this matter.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2024 via mobile

Great service at check in, Nubia was very helpful! room rate was a fantastic value. Rooms are spacious but stark. Comfy beds& shower. Excellent fitness room, fun vibe at pool. Cheaper rooms don’t have views, but are quiet, good a/c. Good value for the price!

Date of stay: June 2024
Trip type: Travelled as a couple
Thank onesar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 12 June 2024

We're overjoyed to hear that you found good value for the price during your stay at The LINQ Hotel + Experience. Thank you for your positive feedback on our service, rooms, and amenities. We hope to welcome you back soon!

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Reviewed 11 June 2024

This was my first time staying at Linq, as I’ve stayed all over Vegas. It was a nice hotel, clean, located on the center of the strip, etc. Parking is my only complaint as it’s a small parking garage and any valet is done though Harrah’s next door, which they bring the car to you, it just takes about 10-15 mins so plan ahead.

I had a King Suite and it was very spacious, comfortable, large bed, huge bathroom, and a great value compared to others rooms I’ve stayed in. All in all, I would definitely stay at Linq again, as it’s a good bargain for the location on the strip and comfortable rooms.

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chris D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 12 June 2024

We are overjoyed to hear that you had a great stay at The LINQ Hotel + Experience! Thank you for sharing your experience and feedback with us. We appreciate your kind words and look forward to welcoming you back in the future. If you have any further comments or concerns, please don't hesitate to reach out to us at (800) 634-6441.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2024

Our second stay here and it did not disappoint. Room was more than adequate, nice and quiet and beds were comfy. Everything worked OK and no issues with staff or location. Only minor gripe is room wasn't cleaned on 2 consecutive days leaving the bins overflowing, no clean towels and the handwash and shower gel dispensers empty. We rang housekeeping and they did deliver clean towels but left the bins full and the dispensers empty - hence the 3 star rating.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank robbos_girl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at The LINQ Hotel + Experience, responded to this reviewResponded 12 June 2024

We apologize for falling short of your expectations during your recent stay with us. We appreciate your feedback and will address the issues with our housekeeping team to ensure a better experience for all our guests. Thank you for choosing The LINQ Hotel + Experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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