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Warren J
San Francisco, California

Worst this time

1.0 of 5 bubblesReviewed 4 weeks ago
Worst stay at harrah's, I come out to Vegas at least twice a year and stayed at harrah's many times, room and bed was a mess at first day. Shower wad coming apart, told and showed the front desk and they did nothing. I will most definitely stay somewhere else next time, harrah's will not be my to go place anymore...
Date of stay: August 2024
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Harrah's Las Vegas, responded to this review
Responded 4 weeks ago
Thank you for taking the time to provide feedback on your recent visit, Warren. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (18,379)
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Reviewed 4 weeks ago

Resort fees are now over $50 per night. $$ if you want a microwave in your room. $$ if you want a refrigerator (they’ll come throw one on the floor for you). You have a Kurig but $$$ for a pod to put in it, or you can go downstairs, wait in line for 45 minutes and get a plain black coffee for $7. You may or may not get your room cleaned and they have the worst pillows ever. Check in was a nightmare, huge lines and a whopping 2 people behind the counter. We couldn’t breathe in our first room do to the cigarette smoke so we asked to change rooms. No more free drinks while gambling unless you meet minimums for money in the machine, $$per bet and fast enough play. We won’t be back.

Room tip: Stay somewhere else
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kevin M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Harrah's Las Vegas, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to provide feedback on your recent visit, Kevin. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2024

I have travelled a lot but have never been to a hotel where there were no tea making facilities, no complimentary tea, cofee, sugar etc. NO small fridge. I was told I could purchase boiling water for tea from starbucks downstairs! My room on the 15th floor Valley Tower on entry stank of cigarette smoke, when I rang housekeeping they offered to come and spray room freshener. Anyone involved in hospitality would know that is a ridiculous solution. I was told if I went back to reception (where I had already had to queue in a long line) they may have been able to move me. Pillows were large and lumpy, bed was comfortable. The shower cannot be turned on without you getting water on yourself, and the cubicle is not designed well, with water spraying out of the shower onto the floor. This place is huge I believe over 2500 rooms, well placed for walking to caesars palace. The setup on the public floors/casino is such that it is very difficult to find things, including where the shows are. It's about a ten minute taxi ride to airport.

Room tip: There is nowhere quiet to go except your room.
Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R3767SFheatherc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Harrah's Las Vegas, responded to this reviewResponded 2 August 2024

Thank you for taking the time to provide feedback on your recent visit, Heather. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2024 via mobile

I was surprised that this hotel is way better than Flamingo!!!
The check in process is not so busy, someone is there to help you in the kiosk if you choose to check in using that.

our room is 2 Queen deluxe
it is a decent size.
No mini fridge or micro
The pool is not that big

There’s a Starbucks by the elevator

the Harrah’s hotel is closed to everything and it’s very convenient

Good hotel

Date of stay: July 2024
Trip type: Travelled with family
Thank mateabarredo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Harrah's Las Vegas, responded to this reviewResponded 2 August 2024

Thanks for the love, Bernadette. We appreciate you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2024 via mobile

We stayed 3 nights in a King, Pet Stay room and I believe that the only difference is no carpet.
The room was nicely decorated, the bed is very comfortable with a nice large TV. Everything was clean and the water pressure was good with plenty of hot water. The hotel is mid strip so everything is conveniently located. The view wasn’t nice, overlooking a maintenance area but, we didn’t visit for the view. No coffee maker, frig nor microwave but, we knew this ahead.
Two Starbucks in the Casino area with plenty of food courts close enough.
Parking is $20 per day unless you’re a higher member level than us.
The pet relief area is horrendous. A small patch of artificial turf which sits in the sun. I wouldn’t recommend bringing your dog. Not so friendly after all.
We will definitely return (minus the dog)!

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Cindy W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Harrah's Las Vegas, responded to this reviewResponded 2 August 2024

Thanks for the love, Cindy. We appreciate you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2024 via mobile

I was pleasantly surprised with my stay at Harrah’s. The location on the strip is great, you can walk to either the Linq or Flamingo easily, and the Venetian is next door. The room looked almost identical to the pictures which I was very happy with. For what I paid I definitely got my moneys worth. The only slight negatives would be the pool is small, and had a few families. Definitely not the party atmosphere if that’s what you’re looking for. Also when I first checked in I went up to my room and opened the door and it smelled very strongly of marijuana. I went back down to the check in desk and the staff set me up in a different room quickly and easily, and was very apologetic. All the staff I interacted with were very helpful and courteous. I would definitely recommend Harrah’s for the location and the value.

Date of stay: July 2024
Trip type: Travelled solo
Thank daltongumz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bennett, Owner at Harrah's Las Vegas, responded to this reviewResponded 2 August 2024

Thank you for taking the time to share your experience with us, Dalton! We can't wait to welcome you back for another great time at Harrah's Las Vegas soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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