I’ve stayed at Harrah’s Las Vegas several times and while the room serves it purpose you think they would include some simple amenities that you think would be included w your increased rates and their BS resort fees. You charge these resort fees and yet you can’t include a fridge for the room and consider that an upgrade. The bed was a nice size but you only provided 2 pillows. The shower had no curtain or door and only had a panel of glass to cover half of the shower. I don’t know if that’s a new style but I don’t see the point when you’re getting water all over the bathroom floor. When it came to needing to hang the towel up the hook is right above the light switch, so if you use that then everyone has to slide the wet towel over to turn the light switch. The pool area was nice and it was easy to smuggle alcohol in which was nice because the price gouging for the alcohol there is ridiculous. We paid $50 for two daiquiris and the cups were beer garden size, so that was a ripoff. When checking in and out they force you to use these kiosks instead of a clerk and then my kiosk told me I needed a clerk to finish my check in so I had to wait in line to talk to a desk clerk and when I got to them all they did was walk me back to the kiosk, punch in some code, and have me finish checking in on that. Vegas has always been considered an affordable place to go to and I understand w the pandemic some prices might go up, but if the prices go up the quality needs to as well and you failed to do that as a hotel.

Considering the amount of service that was offered at the Harris I will never ever book a hotel room with either this hotel or any other subsidiaries. The fact that the moment I walked into the hotel and I had to pay a massive fee for a room that was already booked out months in advance it’s telling me how shady and how much of a crook whatever the marketing team is. The casino didn’t power at all and it smelled awful the elevator was terrible and the room was mediocre at best. The prices were insane despite the fact that this was Vegas. And we didn’t use any of the amenities that were there. Aside from the hotel room the place smelled like garbage outside there are people doing drugs and even heroin on the property. It was not worth the price of admission.

There are other way better hotels in the area. Not only in theme but the service you get too. The Harris is literally A cardboard cut out disguising itself as a Casino and hotel

I've stayed at Harrah's many times. The Valley tower room we stayed in has been remodeled and looks great. They only clean your room right before you check in due to Covid. The pizza at the food court was really good. Unfortunately, Clark County is requiring everyone to wear a mask right now and that was pretty rough. (not being political. It was tough to pull your mask up after every sip though) Carnival Court right next door, and the Piano bar inside Harrah's, was fun as usual. Great rooms, casino, and the food is pretty good, too. They have the new electronic craps and that was pretty cool as well. The sportsbook didn't have a bartender, so we had to go a bar down from the sportsbook to get a drink. Overall, Harrah's was a really good place to stay.