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Abigail H

Worst hotel I’ve ever stayed in

1.0 of 5 bubblesReviewed 11 Oct 2024
Awful hotel! Rooms are outdated and definitely hunted! Takes forever to get room key! Didn’t leave enough tip so the cleaner threw food on the floor and smashed glass in the bathroom when we only had plastic cups! We were left with a hefty cleaning fine of $500 + our deposit of $200! Please be careful and take pictures of the room when you leave don’t make the same mistake as us! There’s no way of contacting them! Don’t waste your money on this hotel there’s plenty of nicer places to go!
Date of stay: September 2024
Room Tip: DON’T STAY HERE
Trip type: Travelled with friends
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (62,608)
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Traveller rating
18,003
16,809
12,479
7,146
8,171
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Reviewed 12 October 2024

All 8 of the pillows were gigantic, none thin enough to actually lay my head on without hurting my neck. There is no coffee maker, no fridge, and no counter space in the bathroom. The pool closes at 5, so I never got to use it after a long days work. The giant light that shoots out of the top of the pyramid is decimating the bat population. And I arrived at 1am, only to stand in line for over an hour to check in and get my key.

Date of stay: October 2024
Trip type: Travelled on business
Review collected in partnership with MGM Resorts International
Thank Eileengannon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2024

No hot water my first day, no hand towels. Hot water got fixed, then hand towels that arrived had hair on them. Pool closes at 5pm, but sign said 6pm so arrived for a swim and unable to go to the pool. General smell to the place that was disconcerting.

Date of stay: October 2024
Trip type: Travelled on business
Review collected in partnership with MGM Resorts International
Thank Eric M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2024

Be careful of the auto check in. You will get a room on the first floor facing a wall and pipes. It will also smell of stale smoke. The pool attendants were rude and the pool area decor was in disarray. Clearly the price indicates a step down in the MGM expectations.

Date of stay: October 2024
Review collected in partnership with MGM Resorts International
Thank Marie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2024

Biggest room ever (standard room), close to what I needed to attend (quick walk to Mandalay) and the food options were outstanding (Diablo was the best Mex I think I've ever had)! I was not a fan of Vegas at all but my experience may have changed my mind.

Date of stay: October 2024
Trip type: Travelled on business
Review collected in partnership with MGM Resorts International
Thank James J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2024

The Luxor is the place to be. I have felt not comfortable playing in this casino than in several others. Truthfully, I haven't been to every establishment on the strip, but the Luxor makes it easy to stay, play, and relax away! I love the rooms bring so clean and spacious. I love the restaurants and bars. I love the fun Titanic exhibit and the King Tut exhibit. I love the MGM rewards app and how easy it makes it to bypass the lines to check in, use the mobile room key, and find other MGM treasures in the Luxor and neighboring MGM hotels. I like that it's not overly crowded. I get face time with employees, don't feel crowded, and never have to wait to dine or play a game. The pool is awesome and I really appreciate the staff being so friendly and helpful. 10/10 would recommend to anyone!

Date of stay: October 2024
Review collected in partnership with MGM Resorts International
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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