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HW808HC
Henderson, Nevada

Not the greatest hotel on the strip

2.0 of 5 bubblesReviewed 12 Sept 2024
Stayed at the Luxor for a birthday with friends. It took forever to check in, with only 2 o 3 staff working the front desk and the line at least 50 people deep. Used the MGM app to check in. That had its own set of problems. We shared the room. The room was small and dark (2queen). A/C was non existent as it only 'spit' out air. The pocket door to the bathroom had a broken lock. No minifridge but a big space for one. I don't remember if the room actually said it had a fridge but if there was a space for it, why not?
Date of stay: September 2024
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Review collected in partnership with MGM Resorts International
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Reviewed 13 September 2024

They charge you hidden fees, they took 3 hrs to get me checked in, told me they were removing fees for the wait and did not. Had to dispute the charge.

Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank alotlikebirdsoff2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2024

This was a great getaway, staff were friendly and always helpful. My biggest complaint was the extra charge for a refrigerator

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank topekaq44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2024

60th birthday trip, my girl set up trip, visited many sites I wanted to see, only thing Iwe did not get time to do was go swimming. Went to the pool on arrival to check on amenities of pools. Would have loved to go swimming. Pools were always busy. Saw multiple shows, all on MGM properties, went to see the belogio fountains, the sphere, all neat.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank kevlav64
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2024

Older Casino but clean and friendly staff.
Still the same after been there a decade ago. Easy to get there and getting to the other casinos through tram and walkways.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank mrkender77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2024

This is the first time staying at your hotel. Excellent service. looking forward to my next trio there.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank newy0rk1995
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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