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Bethany M

Dated room, barely clean

1.0 of 5 bubblesReviewed 30 Jun 2023
OMG, I would give it a point less if I could. They had a room that had just been cleaned available for me because I had been traveling and was exhausted. This occurred at 7:30 p.m. The fact that they even had a room made me very happy. This room, though, tied for the second-worst one I've ever been in. Although it was very old, that was not the problem. I paid a premium for an unusable shower and a room that was seldom ever cleaned. The shower tap was partially off, the coverlet was white and covered in boot prints, and the hot water flowed continuously but the tap did not function. the mugs intended for
Date of stay: June 2023
Trip type: Travelled with friends
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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Reviewed 30 June 2023

I was looking for an inexpensive place to stay one night on a road trip. Friendly staff, nice clean room. Great Mexican food right next door. Hassle-free check-in (I used an online booking site). I left too early the next day to get coffee, my only complaint.

Date of stay: June 2023
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    • Location
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Thank hmooer611780
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 June 2023

OMG, if I could give it less than a point, I would. I'd been on the road, and was tired, and they had a room available which had just been cleaned. This was at 7:30 at night. I was very grateful that they even had a room. However, this tied second place for one of the worst rooms I've ever been in. It was very dated, but that was not the issue. I paid a premium price for a barely cleaned room with an unusable shower. The coverlet was white and had boot prints on it, the tap on the shower was half off, and there was a constant stream of hot water, but the tap itself did not work. The cups that were to be used for the courtesy coffee were dirty, and not usable, the coffee maker was disgusting and dirty. I did sleep here, barely, for long enough to get some much needed rest, but was back on the road by 5:30 am, cause I just could not stay there any longer. If my room was any indication, this hotel needs to shut down and redo its rooms. As I said, I was grateful that they even had a room, but honestly, having to pay a premium price for a room that was supposedly just cleaned, but still dirty. Yuck!!!!

Date of stay: June 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Beachblonde556
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2023 via mobile

At least there was a bed👀…

After our group of 12 arrived at the Travelodge following a full day of touring Yellowstone, we were assigned our room (we had 5 reserved).

My photo clearly shows that the door had been broken down (which made us wonder what in the world had happened in that room!), the door molding was also broken, the floor was gritty and towel was filthy when I wiped a spot on the floor, a corner by the bed had a foul smell, the TV remote didn’t work, the morning shower was cold for hubby, the bathtub faucet was extremely loose, the coffee maker didn’t have a tray so there was no morning coffee, the office was out of coffee (no coffee x 2).. but hey, it was only $220 on a Thursday night! What a deal!

Come on owners..Montana is a beautiful state. Up the ante—you can do it!

Room tip: Look at current photos
Date of stay: June 2023
Trip type: Travelled with family
Thank Paradise33453077670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2023 via mobile

We asked for a handicapped room but it wouldn’t work for most people needing a truly handicapped room. The bed was comfortable but very low. The bathroom door was very narrow so a wheelchair wouldn’t go through. The grab bars on the tub helped. We were expecting a walk in shower. The room was fairly clean. The water was VERY hot! All in all it was just okay, not great.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Sue1941
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2023

This hotel would have been ok if it wasn’t or the woman working at the front desk during our entire two day stay, we chose this hotel because we had 4 children with us, and wanted to swim, she blamed us for her short staff issue and yelled at us telling us she didn’t have time. I have never been so degraded by a person in my life, she proceeded to laugh at us on a FaceTime call and make fun of us for not going and getting the blanket we had asked for already by ourselves! She then made fun of our payment and yelled at one of our young children. This woman should not work in the hotel business let alone be left alone with customers. I am a local and business owner staying to let my Kids swim, I will ensure that I encourage no one to stay here when asked!!! This woman was over the top, degraded my kids myself and even my 3 year old! I would say she is due for a vacation but I think she needs a job that does not involve working with the public, definitely not in the customer service field!!

Room tip: Make sure this customer service/housekeeper is nowhere near the facility when you check in!!
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Callie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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